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I don't have itunes on this computer but I used to be able…

Customer Question
I don't have itunes...

I don't have itunes on this computer but I used to be able to see my iphone in the devices list of connections to my computer to download pictures. Does that not work anymore?

Technician's Assistant: Does your network appear in the Wi-Fi list on your iPhone?

Yes and it is connected to my wifi

Technician's Assistant: Which lights are solid and which are blinking on your router?

Do I have to do over wifi, can't I just use USB connection?

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No I have phone connected to port on back of computer

Submitted: 3 months ago.Category: Networking
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Answered in 3 minutes by:
3/26/2018
Network Technician: Samuel NetEngineer, Certified Networking Engineer replied 3 months ago
Samuel NetEngineer
Samuel NetEngineer, Certified Networking Engineer
Category: Networking
Satisfied Customers: 707
Experience: Network Engineer at USAF
Verified

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

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Network Technician: Samuel NetEngineer, Certified Networking Engineer replied 3 months ago

You are attempting to manage your iPhone without iTunes, correct?

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Customer reply replied 3 months ago
Just download photos to hard drive
Network Technician: Samuel NetEngineer, Certified Networking Engineer replied 3 months ago

Okay, do you have a Windows or a Mac computer?

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Customer reply replied 3 months ago
windows but I want to know how I will get charged before you do anything else. I won't pay $40 for this, Said free trial and the $40 should be visible before providing payment info.
Customer reply replied 3 months ago
Answer question on payment before I report your misleading sign up and have my husband go after you.
Customer reply replied 3 months ago
That is not acceptable. I should be able to get answer on payment immediaely!
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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