Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

If my phone is not connected to WiFi and I do something like…

If my phone is...

If my phone is not connected to WiFi and I do something like trying to open an email attachment, I get a message that I am not connected to the internet. How do i connect to the internet under these circumstances?

Technician's Assistant: Does your network appear in the Wi-Fi list on your Apple device?

Yes

Technician's Assistant: Which lights are solid and which are blinking on your router?

This will take a moment--please stand by

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

They are all blinking except for the one furthest to the right

Show More
Show Less
Ask Your Own Networking Question
Answered in 25 minutes by:
3/25/2018
Ashik
Ashik, PC Technician
Category: Networking
Satisfied Customers: 12,021
Experience: Bachelor of Computer Application (BCA), Professional Experience in Networking
Verified

Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Ask Your Own Networking Question

Do you mean how to get internet when you don't have access to WiFi network?

Ask Your Own Networking Question
Customer reply replied 1 month ago
ok

Do you mean how to get internet when you don't have access to WiFi network?

Ask Your Own Networking Question

You can use your carrier network's data i.e Mobile Data. What is the model of your phone?

Ask Your Own Networking Question
Customer reply replied 1 month ago
MGC52LL/A

First, call your carrier network and make sure you have an activate mobile data plan. This is important, otherwise, you will be charged for using that internet.

To enable Mobile Data, open Settings, tap Mobile Data or Cellular Data Network and turn it on. This will let you access internet without WiFi network.

Also, after using it, you should turn it off, so the data use can be controlled as you are paying for it.

If you have any questions or would like any additional information, please don't hesitate to ask.

Note : This is not my final answer. I strive to provide Excellent service or 5 star service. If you feel you've received anything less or if you are not satisfied or if my solutions didn't work, please don't rate me bad or poor or ok as it will badly affect my job here. Instead of rating, please let me know by replying in here and I will stay with you and try my best to help you until you are fully satisfied or the issue is resolved.

Ashik
Ashik, PC Technician
Category: Networking
Satisfied Customers: 12,021
Experience: Bachelor of Computer Application (BCA), Professional Experience in Networking
Verified
Ashik and 87 other Networking Specialists are ready to help you
Ask your own question now
Customer reply replied 1 month ago
OK, I turned on "Cellular Data" but I am still getting a message that my cellphone is not connected to the internet. How can I fix this?

Do you have a active data plan?

Ask Your Own Networking Question
Customer reply replied 1 month ago
I think so. How can I tell for sure? Who do you mean by an "active data plan"?

That is an internet plan just like your phone call plan with your carrier network. Can you call them and check with them?

Ask Your Own Networking Question
Was this answer helpful?
Ask Ashik Your Own Question
Ashik
Ashik
Ashik, PC Technician
Category: Networking
Satisfied Customers: 12,021
12,021 Satisfied Customers
Experience: Bachelor of Computer Application (BCA), Professional Experience in Networking

Ashik is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

640 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

447 satisfied customers

Certified Networking expert with over 10 years experience.

A. Stevens

A. Stevens

Network Administrator

428 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Networking Questions
Forgotten password. Mobile oppo 75. A73. Use the password
I haven't been able to work out how to connect to the internet yet… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
79 satisfied customers
No wifi. Don't know. No router. It is there sometimes then
No wifi JA: Are you able to connect using an ethernet cable? Customer: Don't know JA: Which lights are colored and/or blinking on your router? Customer: No router JA: Anything else you want the Networ… read more
Mike Taylor
Mike Taylor
42 satisfied customers
I am installing the nighthawk x6 r8000 and incorrectly named
i am installing the nighthawk x6 r8000 and incorrectly named the ssid's how can I change them … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
Invalid ip no wifi. No modem to far. Other laptop and phone
Invalid ip no wifi JA: Are you able to connect using an ethernet cable? Customer: No modem to far JA: Which lights are colored and/or blinking on your router? Customer: Other laptop and phone is fine … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Help I can't find my phone. I was in the movies last nite.
Hi help I can't find my phone. I was in the movies last nite. That was the last time I saw it. What do I do. … read more
Mr.Med
Mr.Med
1,049 satisfied customers
My computer is off line, trying to get it back online. Reset
My computer is off line, trying to get it back online. Reset the modem, which did nothing.. Am a senior with very little experience. Guide me thru this. This is a new service that I just had instaled … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have globe with exclamation. I am not tech savvy, do you
I have globe with exclamation mark JA: Who makes your router? Customer: I am not tech savvy , do you mean telstra JA: What have you tried so far? Customer: Safe reboot , to many corpses keeps coming u… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have an internet box of the biggest one, she was supposed
hello, my name is ***** ***** have an internet box of the biggest one, she was supposed to send an internet signal to another device and she is not sending it, you can tell me why. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
I had xfinity installed a couple of days ago and I have
I had xfinity installed a couple of days ago and I have forgotten the password ***** get wifi on my cell phone. HELP … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
640 satisfied customers
Lost my netgear router pass word. how do I retrieve it. I
lost my netgear router pass word. how do I retrieve it. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
I forgot y password. I t remember. No that all
I forgot y password JA: When did you last change your Wi-Fi password? Customer: I don t remember JA: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past? C… read more
Sheri
Sheri
Bachelor\u0027s Degree
423 satisfied customers
I am trying to hook my tv to my laptop via HDMI but it isn't
I am trying to hook my tv to my laptop via HDMI but it isn't working … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
We just purchased a Linksys AC1750 and had a new internet
We just purchased a Linksys AC1750 and had a new internet service installed last Wednesday. Yesterday we had a shelf put in to house the router, unplugged it, reconnected it and lost internet service,… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I need my security code for my wifi. I haven't since I first
I need my security code for my wifi JA: When did you last change your Wi-Fi password? Customer: I haven't since I first got it JA: Have you connected to this Wi-Fi network from a laptop or desktop (ei… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
956 satisfied customers
Starting about two weeks ago, my router stopped accessing my
Starting about two weeks ago, my router stopped accessing my own website, www.smithmumford.com. Have tested with direct connection to modem, and iPhone as hotspot, so know it's the router. Replaced ol… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Can't seem toconnect smarttv to roku tv. RouterXfinity.
password ***** to not work,, an we tried putting in the using the mac address … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
Why can't I sign in I have tried several times. Sign in to
Both user and both password ***** matter with Xfinity they don't take any thing … read more
Sheri
Sheri
Bachelor\u0027s Degree
423 satisfied customers
My Brother MFC-J825Dw will not connect to my PC, Cisco,
Turning the computer off and restarting. Turned the printer off and restarted. Verified that the printer was plugged in to the PC … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
956 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x