Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Trying to get google on my phone and can't get on. says

Customer Question
Trying to get google...

Trying to get google on my phone and can't get on. says username and password *****'t match

Technician's Assistant: Does your network appear in the Wi-Fi list on your phone?

Yes

Technician's Assistant: Are other devices (computer, tablet, etc.) connecting to the router?

Have laptop

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No, just don't know what the heck i'm doing

Submitted: 4 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 5 hours by:
3/25/2018
Network Technician: Syseng, Computer Systems Engineer replied 4 months ago
Syseng
Syseng, Computer Systems Engineer
Category: Networking
Satisfied Customers: 7,938
Experience: Cisco and Microsoft certified with over 20 years experience in system design, integration and development
Verified

Hello,

My name is David.

If you are also unable to login to your Gmail account on other devices, such as your computer, then you can reset your password ***** the following procedure:

First open the Gmail login page at Gmail.com.
Type in your Email address and then click NEXT.
Click on ”Forgot my password”
Click on the ”Try a different question” link.
Choose if you want to receive your verification code to your mobile number via Text or by voice call. (Don’t close the page yet). Select the option that works best for you and click the Send Text Message or Call Me button to submit the request.
When you have received the verification code, insert the code into the box provided by Google to verify it is you then enter a new password ***** test login.
Please let me know the result.

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Syseng Your Own Question
Syseng
Syseng
Syseng, Computer Systems Engineer
Category: Networking
Satisfied Customers: 7,938
7,938 Satisfied Customers
Experience: Cisco and Microsoft certified with over 20 years experience in system design, integration and development

Syseng is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
It's not my computer it's my smartphone is the Samsung 7 I'm
It's not my computer it's my smartphone is the Samsung 7 I'm trying to get my password ***** my Google account so I can log it into my phone I can't remember my password ***** I'm not sure exactly wha… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I forgot my password and it will not let me log on with my
I forgot my password ***** it will not let me log on with my email address it is***@******.*** or phone #(###) ###-####name is ***** ***** if you can log me in the pictures of me is black male with ba… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
Windows 8.1, Toshiba Satellite Laptop, won't let me log-on
Windows 8.1, Toshiba Satellite Laptop, won't let me log-on says I'm "offline" … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
i can not sign into my email option. states i changed my password
i can not sign into my email option. states i changed my password XXXXX hours ago. I was trying to sign up with Microsoft. Did not want to chamy google password… read more
Daniel B.
Daniel B.
Network Designer
Bachelor\u0027s Degree
213 satisfied customers
I ripped a cd to my iTunes library and created a playlist for
I ripped a cd to my iTunes library and created a playlist for it, all on my laptop. Usually when I add music to my iTunes library, either purchased or my own CDs, from my desktop, it automatically syn… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My daughter has a laptop from school but will not not connect
My daughter has a laptop from school but will not not connect to home internet. Everything on our end OK. The school needs my Login and Password XXXXX I don't know it. How can I get that?… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Still waiting, what is the status so far . But, I have an
Hello, I'm not sure I'm in the right spot. But, I have an HTC EVO phone. Apparently, when I purchased the phone we set up a GMail account in order to access the applications used on the phone. My son … read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I have a linksys wireless router and cannot remember the password.
I have a linksys wireless router and cannot remember the password. How do I get into the thing and see what it is.… read more
Route Ranger
Route Ranger
Chief Information Security Officer
Vocational, Technical or Trade Scho
140 satisfied customers
My router doesnt see my laptop, and I dont have the WPI or
My router doesn't see my laptop, and I don't have the WPI or password XXXXX to unlock the network. I tried the serial number of the modem, but it doesn't seem to work. Help!… read more
Kyle
Kyle
IT Analyst
Diploma
81 satisfied customers
I have a linksys WRT160N. Im able to connect from my laptop
I have a linksys WRT160N. I'm able to connect from my laptop with the wired port but not the wireless. The wireless was working and quit. When I try to connect it says I'm connected but won't access t… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
Hi there! I am trying to set up a Linksys WRE54G range extender.
Hi there! I am trying to set up a Linksys WRE54G range extender. I have a Linksys wireless router and I disabled the WEP2 security, but when I run the Setup app on my laptop, it complains that it "fai… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
how do i open my netgear wireless router having issues conecting
how do i' open my netgear wireless router having issues conecting to it a second device my iphone… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
I have a WRT160N system on my laptop for my colorado connection.
I have a WRT160N system on my laptop for my colorado connection. When in Indiana I'm trying to use my 160 setup to access my sister's wrt54g system and can't get there from here. What do I have to do … read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
my other computers cant connect to myy net work. I just installed
my other computers can't connect to myy net work. I just installed a new Linksys router WRT160N. My other computers see the signal, but can't connect.… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
I have NETGEAR WG111v3 and I just got a new laptop, using Windows
I have NETGEAR WG111v3 and I just got a new laptop, using Windows 7. When I try to connect it asks for a Network Security Key. I have tried typing in my Wireless Paraphrase and even my Network Name, i… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
I bought a netgear rouder and set up with my desk top computer
I bought a netgear rouder and set up with my desk top computer hoping that I can use wirless serves for my lap top computer. It worked for a while and was automaticly. But today when I tried to get in… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
I have a Linksys router that I brought home from my office
I have a Linksys router that I brought home from my office to use it at home with my at&t dsl service. How do I get it to work?… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
Hi, Ive asked this question before, and I accidentally closed
Hi, I've asked this question before, and I accidentally closed it when I hit the "Accept" link. My previous help is currently offline, so I'm willing to ask anyone else who is online at the moment. He… read more
Eric K.
Eric K.
Network Administrator
High School or GED
510 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x