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The lights on my remote all go on then a single light comes…

Customer Question
The lights on my...

The lights on my remote all go on then a single light comes on when i press netlix the romet dies and the consol turns blank

Technician's Assistant: When did your game system stop powering on?

Last week

Technician's Assistant: Have you tried resetting the AC adapter (unplugging it from the outlet and the console and waiting 2 minutes)?

Yes

Submitted: 3 months ago.Category: Networking
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Answered in 4 hours by:
3/25/2018
Network Technician: Pete, Networking Engineer replied 3 months ago
Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 20,174
Experience: CISCO Certified Networking Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Customer reply replied 3 months ago
the remotes 4 lights on the bottom all go on and the the remote won't work
on the console, and i can't turn of the console unless i pull the plug
Network Technician: Pete, Networking Engineer replied 3 months ago

Please confirm the make and model number of the remote, and any other devices you are using?

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Customer reply replied 3 months ago
remote # LR6(AA)1.5V X2OR IS IT THISACN060566083
Network Technician: Pete, Networking Engineer replied 3 months ago

LR6(AA)1.5V X2 are the type of batteries.

ACN###-##-####is a Wii remote connector.

Is the remote paired with your Wii?

Does it work ok if you use it to play games?

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Customer reply replied 2 months ago
IT CAME WITH THE CONSUL WHEN I BOUGHT IT MAYBE 7 YEARS AGO IT USE TO WORK PERFECT UP UNTIL LAST WEEK I'M PERPLEXED
Network Technician: Pete, Networking Engineer replied 2 months ago

Does it still work ok if you use it to play games, or does it no longer work?

Have you tried pairing it with the console?

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Customer reply replied 2 months ago
it doesn't sync and now it doesn't turn the console on the 4 lights blink then go off immediatley
Network Technician: Pete, Networking Engineer replied 2 months ago

Ok so you will need to get a replacement remote:

https://www.amazon.com/SIBIONO-Remote-Controller-Nintendo-MOTION-WHITE/dp/B06XWWZG87/

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