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Four out of five times, when I open my Yahoo home page,

Customer Question
Four out of five...

Four out of five times, when I open my Yahoo home page, several RSS feeds don't open. What is the problem?

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Web browser. I have two wifi routers and it happens on both.

Technician's Assistant: What troubleshooting have you tried?

I called ATT but they said it's a yahoo problem. I have turned off both routers and restarted them.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have no idea why this problem started a week or so ago, so no.

Submitted: 1 month ago.Category: Networking
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Customer reply replied 1 month ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 1 month ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 1 month ago
Not sure what's happening on your end. My question is: most often, when opening my.Yahoo.com home page, most of the RSS feeds don't open. I have two different routers (Comcast and ATT) and it happens on both. I've turned off both, restarted, and it still happens. See attached photo.
Answered in 9 hours by:
3/24/2018
Network Technician: D.Sandlin, Network Administrator replied 1 month ago
D.Sandlin
D.Sandlin, Network Administrator
Category: Networking
Satisfied Customers: 13,991
Experience: 5 years as a Network Switching Systems Operator In the US ARMY (31F)
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Network Technician: D.Sandlin, Network Administrator replied 1 month ago

It may be a bit simpler and easier if you and I connect through a secure remote assistance. With that, I will be able to connect to your computer from here and work on repairing the issue personally. This can save a lot of time and if your not very fluent with computer repairs this is the best option.

Our secure remote assistance is guaranteed meaning if I cant solve the issue then you will be entitled to a full refund of all fees. Would you like to try a remote assistance session or would you prefer to continue via written support alone?

Thank you for your response,

Dustin S

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Claws224, IEEE Network Engineer
Category: Networking
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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