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I bought a new WiFi router and the tv won’t hook up to it.

I bought a new...

I bought a new WiFi router and the tv won’t hook up to it

Technician's Assistant: Who makes your router?

Linksys

Technician's Assistant: What have you tried so far?

I have 3 other devices here hooked up, 2 computers and a amazon Alexa, but when I try to hook the tv up it won’t accept the password

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Answered in 4 minutes by:
3/22/2018
Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 10,398
Experience: Information Technology Specialist
Verified
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
What is the brand/model of your TV?
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Customer reply replied 1 month ago
Video
Customer reply replied 1 month ago
Vizeo
Customer reply replied 1 month ago
Vizio darn spell check
Okay, thank you.
Try these steps please.
Ensure the Vizio Smart TV is turned on. ...
Press the "Menu" button found on the remote control. ...
Use the remote control to select help. Then choose reset TV settings.
Then go to menu, network and try connecting to the new wifi name again.
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Customer reply replied 1 month ago
That seems to have worked , thank you, Randy

That's great!

I hope I have earned a 5 star rating!

Please let me know if you need any other assistance.

Also, please take a moment to rate my service by choosing one of the stars at the top and click on submit.

Thank you very much!

Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 10,398
Experience: Information Technology Specialist
Verified
Randy IT Tech and 87 other Networking Specialists are ready to help you
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Randy IT Tech
Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 10,398
10,398 Satisfied Customers
Experience: Information Technology Specialist

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