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I cannot get my fire to connect to wifi. it is locked and I…

I cannot get my...

I cannot get my fire to connect to wifi. it is locked and I cannot get any of my passwords to work

Technician's Assistant: Are you able to connect using an ethernet cable?

Not sure if I have ethernet cable for my kindle

Technician's Assistant: Which lights are colored and/or blinking on your router?

All green except link flashing I pad and all other computers in house connected and working

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

NO, except I want to use my Kindle and not sure why this occured

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Answered in 4 minutes by:
3/22/2018
Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 19,264
Experience: Years of experience and education.
Verified

Hello,

My name is***** will be the person helping you today.

I am going to ask the following question because the Kindle Fire uses a lot of passwords to work.

Are you having a problem with the wireless password, the Kindle Fire passcode, or with your Amazon account password?

Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 19,264
Experience: Years of experience and education.
Verified
Jason Jones and 87 other Networking Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Wireless password ***** kindle password
Customer reply replied 4 months ago
Gracie 1 is connection I need

Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 95
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

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After you download the file, you must open it and allow it to run. Thank you

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Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

On this website, I am an expert in each of the following categories listed below:
- Computer
- Networking
- Mac
- Printer
- Cell Phones
- E-Readers
- Android Devices
- Laptop
- Computer Hardware
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- Office Equipment
- Programming
- Consumer Electronics

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

http://JasonFixedit.com

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Category: Networking
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