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I just installed a new router and cannot get Alexa to

Customer Question
I just installed a...

I just installed a new router and cannot get Alexa to connect to it.

Technician's Assistant: Are you able to connect using an ethernet cable?

No

Technician's Assistant: Which lights are colored and/or blinking on your router?

The router is working with everything we are using except Alexa

Submitted: 4 months ago.Category: Networking
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Answered in 17 minutes by:
3/19/2018
Network Technician: hongkongpom, Computer Support Specialist replied 4 months ago
hongkongpom
hongkongpom, Computer Support Specialist
Category: Networking
Satisfied Customers: 1,438
Experience: Microsoft Certified Desktop Support Techician since 2007
Verified

Hello how are you trying to connect Alexa to your Wifi please as you haven't stated what you have already tried.

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