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I have a speedSteam 5100 and runs on a Mac desktop. Right…

Customer Question
I have a speedSteam...

I have a speedSteam 5100 and runs on a Mac desktop. Right now the internet green is not lighting. I suspect that a change in my network settings is changed. A friend hit the reset button yesterday and internet connection was lost. Can you help?

Technician's Assistant: What Operating System (OS) are you running on your Mac?

High Sierra 10.13.3

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

1 day. Trying to reset settings dns

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Let us begin

Submitted: 4 months ago.Category: Networking
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Answered in 4 days by:
3/22/2018
Network Technician: Syseng, Computer Systems Engineer replied 3 months ago
Syseng
Syseng, Computer Systems Engineer
Category: Networking
Satisfied Customers: 7,837
Experience: Cisco and Microsoft certified with over 20 years experience in system design, integration and development
Verified

Hello,

My name is David.

Do you still need assistance?

What is the name of your Internet Service Provider/

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