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The SnapScan Manager Icon says "SnapScan is not connected:.

Customer Question
The SnapScan Manager Icon...

The SnapScan Manager Icon says "SnapScan is not connected:. It sees to be connected but I cannot get a right click to bring up menu.

Technician's Assistant: Who makes your router?

Netgear

Technician's Assistant: What have you tried so far?

Disconnecting/connecting usb cable and power cord (power is on).

Submitted: 4 months ago.Category: Networking
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Answered in 1 hour by:
3/17/2018
Network Technician: S H E F I N, Computer Hardware Engineer replied 4 months ago
S H E F I N
S H E F I N, Computer Hardware Engineer
Category: Networking
Satisfied Customers: 6,625
Experience: Engineering Diploma in Computer Hardware maintenance
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the make and model number of your printer?

May I know the operating system you are using? Is it Windows 10?

Can I access your computer remotely and check the issue?

Thank you.

Customer/p>
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Claws224, IEEE Network Engineer
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