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I've got a new password for my wifi router/modem - how do I…

Customer Question
I've got a new...

I've got a new password ***** my wifi router/modem - how do I connect it to chromecast?

Technician's Assistant: Are you able to connect using an ethernet cable?

No - should all be wireless?

Technician's Assistant: Which lights are colored and/or blinking on your router?

All of them are blinking green/yellow the error code says H3T2

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Its says reconnect dp you need to know my password ***** my wifi router?

Submitted: 5 months ago.Category: Networking
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Customer reply replied 5 months ago
I'm trying to reconnect to Netflix?
Answered in 13 minutes by:
3/16/2018
Network Technician: Sheri, Certified Networking Engineer replied 5 months ago
Sheri
Sheri, Certified Networking Engineer
Category: Networking
Satisfied Customers: 839
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi,

Thanks for using JustAnswer. I am happy to assist you with this issue. Are you setting up your Chromecast from a computer, an iphone or ipad, or an android?

Regards,

Sheri-Expert

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Customer reply replied 5 months ago
On my TV but I just cancelled my membership. I didn't get the response for 15 minutes???? and it charges $47.00 for a response after it says it would charge $5????
Network Technician: Sheri, Certified Networking Engineer replied 5 months ago

ok, no problem. Thanks for letting me know.

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Network Technician: Josh, Helpdesk replied 4 months ago
Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 22,203
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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