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I bought a new printer HP ENVY 4520 All in one Series and II…

Customer Question
I bought a new...

I bought a new printer HP ENVY 4520 All in one Series and II am going wireless but it wont connect to my computer

Technician's Assistant: Are you able to connect using an ethernet cable?

Have not tried

Technician's Assistant: Which lights are colored and/or blinking on your router?

Bot***** ***** is blinking

Submitted: 5 months ago.Category: Networking
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Answered in 10 minutes by:
3/15/2018
Network Technician: Karthik, System Administrator replied 5 months ago
Karthik
Karthik, System Administrator
Category: Networking
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Network Technician: Karthik, System Administrator replied 5 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the operating system of the computer, is it a Windows 10/8/7 or Mac OSx?

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Customer reply replied 5 months ago
Windows 10
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