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This answer was rated:

I need to now my password. Two years ago

I need to now...

I need to now my password

Technician's Assistant: When did you last change your Wi-Fi password?

Two years ago

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Yes

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Answered in 5 minutes by:
3/14/2018
Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 18,384
Experience: Years of experience and education.
Verified

Hello,

My name is***** will be the person helping you today.

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May I remotely connect to your computer, so I can troubleshoot and fix this issue for you?

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Thank you. I will get that ready for you. After you click the "Securely Connect" button for the remote service, the remote link will be posted here. That will be the last charge for today.

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Customer reply replied 1 month ago
i WOULD RATHER BUY A NEW ROUTER

Okay, what is your choice? Do you want to work with me or do you want to "buy a new router"?

Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 18,384
Experience: Years of experience and education.
Verified
Jason Jones and 87 other Networking Specialists are ready to help you
Ask your own question now
Customer reply replied 1 month ago
i WILL NOT PAY $44

Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 20
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

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After you download the remote application file, you must open the file and run it. Please, do so.

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Please, locate the file that you downloaded from the website, open it, and allow it to run.

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Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

On this website, I am an expert in each of the following categories listed below:
- Computer
- Networking
- Mac
- Printer
- Cell Phones
- E-Readers
- Android Devices
- Laptop
- Computer Hardware
- Software
- Email
- Microsoft Office
- Smartphones
- Office Equipment
- Programming
- Consumer Electronics

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

http://JasonFixedit.com

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Jason Jones
Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 18,384
18,384 Satisfied Customers
Experience: Years of experience and education.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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