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I am having trouble with my new netgear54 combination router…

Customer Question
I am having trouble...

I am having trouble with my new netgear54 combination router and modem in my Wi-Fi system. I'm having trouble getting my Wi-Fi system to function properly

Technician's Assistant: Are you able to connect using an ethernet cable?

Yes that's working well

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the Network Expert, I'll connect you shortly.

Email is***@******.***

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I can't think of anything. I just don't know how to get the system to function as a Wi-Fi system. Hope you can help

Submitted: 4 months ago.Category: Networking
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Answered in 4 hours by:
3/14/2018
Network Technician: Syseng, Computer Systems Engineer replied 4 months ago
Syseng
Syseng, Computer Systems Engineer
Category: Networking
Satisfied Customers: 7,837
Experience: Cisco and Microsoft certified with over 20 years experience in system design, integration and development
Verified

Hello,

My name is David.

What is the name of the operating system on the computer (such as Windows 10 or Mac OSX) you wish to connect to the Internet over WiFi through the Netgear 54?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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