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Install dlink wireless 1200 install set up disc ssis#

Customer Question
Install dlink wireless 1200...

Install dlink wireless 1200 install set up disc ssis# ***** router, runs 2 min search, gets a red x.

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

Tried 3 times

Technician's Assistant: Do you plan on doing the work yourself?

Had one before, you just un plug it install new link,press black button an it is suppose to become a wireless antenna for the computer in another room

Technician's Assistant: Anything else we should know to help you best?

It wont suppose to connect the wireless network as the other one that I replaced

Submitted: 4 months ago.Category: Networking
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 9 hours by:
3/13/2018
Network Technician: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Networking
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily. Before we proceed with any troubleshooting, please once unplug your router from the wall outlet wait for 2 minutes and plug it back in. Let me know when this is done.

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Customer reply replied 4 months ago
I did all the necessiary checks from the directions install, press black button, install unit, select install. takes 2 minutes to try an install router to unit, shows a red x, no internet signal, also typed in code an password ***** router.
Network Technician: Suhasini Velu,
 replied 4 months ago

Can I check with this issue through remote.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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