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Related Networking Questions
Alexa can not connect to the internet. It has been been in
Alexa can not connect to the internet. It has been been in the same spot for over year and worked just fine. I have tried other places in the house and it works. We had a big storm could that be the p… read more
Justin Johnson
Justin Johnson
Owner
4,028 satisfied customers
We lost our cable/wifi for a few days and Alexa now doesn't
We lost our cable/wifi for a few days and Alexa now doesn't understand what anyone says. Please help. … read more
Randy IT Tech
Randy IT Tech
3,575 satisfied customers
We connected Alexa to Wi-Fi But her answers back are very
We connected Alexa to Wi-Fi But her answers back are very quiet and she claims not to understand the question. … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
1,022 satisfied customers
I have recently changed from ATT to Spectrum. Alexa is
I have recently changed from ATT to Spectrum. Alexa is saying “she” is having trouble connecting to the internet. Check your Alexa app for instruction. Cannot find that. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,931 satisfied customers
It won't to the internet but it did before. Alexa app is on
Alexa app is on when I talk to Alexa she says she is having trouble connecting to the internet … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,163 satisfied customers
Turn on alexa. Amazon echo, that's all I know. Nothing. I
Nothing. I got a new modem and it wouldn't work anymore. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,931 satisfied customers
We have been using Alexa successfully for over a year, but
We have been using Alexa successfully for over a year, but when when I questioned it today, it said it was not being able to connect to the Internet and suggested I go to the Alexa app to find out wha… read more
Syseng
Syseng
Computer Systems Engineer
Bachelor's Degree
8,676 satisfied customers
My Alexa went off line and despite all efforts i can't get
Hi, my Alexa went off line and despite all efforts i can't get it back on line. Each time I try to connect her via the app i get to the same point sand it tells me not able tonconnect. Wi-Fi is workin… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,163 satisfied customers
We just traveled to Salem, and I can't get Alexa to work.
Hello, We just traveled to Salem, and I can't get Alexa to work. She says she is having trouble connecting to the internet. Can you help. I have wifi connected and bluetooth on. … read more
Harry
Harry
230 satisfied customers
How do I connect Alexa to a new WiFi. I just brought Alexa
i just brought Alexa north from our place in Florida and want to connect her to the WiFi here in New Hampshire house … read more
Ashik
Ashik
Master's Degree
9,633 satisfied customers
I am unable to get Alexa to connect to the internet. Have
I am unable to get Alexa to connect to the internet. Have tried several times over the past few weeks, bought a new router and am using a Samsung/Android (7.1.1) as my smartphone with the Amazon Alexa… read more
Sheri
Sheri
Bachelor's Degree
862 satisfied customers
I changed my wifi source, how do I connect to the new
I changed my wifi source, how do I connect to the new source? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,003 satisfied customers
Amazon alexa echo. Alexa with Bluetooth and wifi Her voice
Alexa with Bluetooth and wifi Her voice keeps saying she cannot connect to the internet … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
471 satisfied customers
My mother allowed her PC to be compromised yesterday. It
Hi! My mother allowed her PC to be compromised yesterday. It works off our WiFi system. Can our Mac be comprised through the WiFi? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,513 satisfied customers
I have had 2 appointments in the last 2 days in store to
I have had 2 appointments in the last 2 days in store to have the Geek agent help me. I have a Lenovo 2in1. I'm visiting my daughter in Calif. She is trying to connect to her wireless network. She can… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I have a Problem with an Old facebook friend I accidently deleted
I have a Problem with an Old facebook friend I accidently deleted her Last spring because She wwas listening to someone tell her Lies. Now it turns out theat they were really lying to her and we are b… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
First, there are computer literate, illiterate and dummies.
First, there are computer literate, illiterate and dummies. I am way below that. We have 2 laptop computers. We had been using (sharing) an air card for internet service. We signed up for Comcast Cabl… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I bought my daughter an acer laptop.how can I get her to connect
I bought my daughter an acer laptop.how can I get her to connect to my network so that I can communnicate with her and chat and e-mail?… read more
Network Bill
Network Bill
Bachelor's Degree
1,069 satisfied customers
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Claws224

Claws224

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CCNA, A+, MCSE 11 years at a large law firm.

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Eric K.

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Chris L.

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Kamil Anwar

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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