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My AC1750 Model C6399 fequently disconnects and loses

Customer Question
My AC1750 Model C6399...

My AC1750 Model C6399 fequently disconnects and loses connection. Unplugging and restoring resumes service. this happens multiple times a day.

Technician's Assistant: What device(s) are you connecting to your C6399 network?

MAC Laptop, and Iphone 8s.

Technician's Assistant: What have you tried so far with your router or your Apple?

Downpower and repower each time it happens.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Bo

Submitted: 4 months ago.Category: Networking
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Answered in 1 day by:
3/13/2018
Network Technician: Kris R, CCIE replied 4 months ago
Kris R
Kris R, CCIE
Category: Networking
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
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Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

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