Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Trying to hook up to my Wi-Fi network hit ok when brings up…

Customer Question
Trying to hook up...

Trying to hook up to my Wi-Fi network hit ok when brings up my Wi-Fi will not do anything

Technician's Assistant: Who makes your router?

Arris

Technician's Assistant: What have you tried so far?

Just starting setup on tv hit ok when brings up my Wi-Fi will not do anything

Submitted: 4 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 16 minutes by:
3/10/2018
Network Technician: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Networking
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily. Before we proceed with any troubleshooting, please once unplug your router and TV from the wall outlet wait for 2 minutes and plug it back in. Let me know when this is done.

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
Recently got a new arris TM1602 modem from Spectrum to
Recently got a new arris TM1602 modem from Spectrum to accommodate my updated speed. Notice that I cannot access a banking credit card site. Thought it was a setting in my computer but tried on other … read more
Harry
Harry
3 satisfied customers
Can't connect my Kindle Fire with my NetGear 20 after
Can't connect my Kindle Fire with my NetGear 20 after entering my password ***** the kindle several times. Get the "can't authenticat" message. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Unable to connect to WiFi. Ethernet cable connect. All are
Unable to connect to WiFi JA: Are you able to connect using an ethernet cable? Customer: Ethernet cable connect. JA: Which lights are colored and/or blinking on your router? Customer: All are lite JA:… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
How do I change my wi fi on my apple box. The bottom one
How do I change my wi fi on my apple box JA: Does your network appear in the Wi-Fi list on your Apple device? Customer: No JA: Which lights are solid and which are blinking on your router? Customer: T… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I need to change my WIFI password so I can hook up a smart
I need to change my WIFI password ***** I can hook up a smart TV.. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I just hooked up a new TV. In the process I changed the
I just hooked up a new TV. In the process I changed the Wi-Fi password ***** now my printer will not work. Is there a way to change the Wi-Fi password ***** my printer? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Cannot connect to my network, Netflix, no, Hav not been able
Cannot connect to my network JA: Is there a particular streaming service you're trying to connect to (e.g. Netflix or YouTube)? Customer: Netflix JA: How is your internet connection? Have you tried un… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I just bought an adapter to hook it up to my tv. I follow
I just bought an adapter to hook it up to my tv. I follow the instruction to set the adapter, once is finish I hook it up to the tv but nothing happens … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a brand new links's tri band router and a arris modem
I have a brand new links's tri band router and a arris modem how do I hook them up in my network. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I can't connect to wifi. 3 yrs old don't now model. I have
I have never used was gift had trouble hooking up so did not use … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
HP Pavillion 500 desktop. Trying to connect to internet.
HP Pavillion 500 desktop. Trying to connect to internet. When I search for available networks, it shows none. Not even the dozen or so networks in my proximate neighborhood. I took it to Staples, wher… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,014 satisfied customers
How do I get mt ssid number or word, yeah got optus wifi my
yeah got optus wifi my computer hooked up to my computerised tv they asking for the ssid to get wi fi to my smarttv … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I just purchased a router and it wont pass the "detect my
i just purchased a router and it wont pass the "detect my connection" portion of the installation … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I reset my DIR-601 to factory defaults and used the DVD to
Hi. I reset my DIR-601 to factory defaults and used the DVD to quick install. Everything seemed to go well (it was the third attempt) complete with naming the network, adding WEP security key in place… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
Having trouble connecting my vizio e480i-b2 tv to a network
having trouble connecting my vizio e480i-b2 tv to a network at the new home. The network shows up under the list but after putting in the password ***** will not connect. All my other devices connect … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a TV model #32PFL4505D/F7 that I was operating
Hi! I have a Phillips TV model #32PFL4505D/F7 that I was operating through a wireless router. I got stupid a few days ago and accidentally shutdown the router. The ISP (?), Century Link, made it opera… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I need information and guidance connecting my kindle to Wi-Fi.
I need information and guidance connecting my kindle to Wi-Fi. Is there a customer service number?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Hello, Im trying to setup a wireless printer to my wireless
Hello, I'm trying to setup a wireless printer to my wireless home network and the setup wizard is telling me the wireless capability on my wireless router is currently disabled. I need to obtain the S… read more
Claws224
Claws224
IEEE Network Engineer
1,256 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x