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How do I reset the cable provider account information on…

Customer Question
How do I reset...

How do I reset the cable provider account information on AppleTv?

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Sony, probably 10 years old Bravia

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No, just with Apple tv

Technician's Assistant: How long has this been an issue with your Bravia? What happened right before this?

I’m tryung to use an account of my brother.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No, that is, thanks!

Submitted: 4 months ago.Category: Networking
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Answered in 7 hours by:
3/11/2018
Network Technician: Harry, CCIE replied 4 months ago
Harry
Harry, CCIE
Category: Networking
Satisfied Customers: 2,619
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
No, don’t need your help anymore.
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Category: Networking
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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