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I cannot connect my tablet to the internet. My internet is…

Customer Question
I cannot connect my...

I cannot connect my tablet to the internet.

Technician's Assistant: Is there a particular streaming service you're trying to connect to (e.g. Netflix or YouTube)?

Yes

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

My internet is fine. I can get on the internet on my laptop but not my tablet.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I cannot receive any e-mails even wheb I could connect to internet.

Submitted: 4 months ago.Category: Networking
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Answered in 22 minutes by:
1/17/2018
Network Technician: Karthik, System Administrator replied 4 months ago
Karthik
Karthik, System Administrator
Category: Networking
Satisfied Customers: 461
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Network Technician: Karthik, System Administrator replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the make and model of the Tablet?

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Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
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Experience: IEEE, Microsoft

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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