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I cannot get the Blue Ray to connect to the WiFI in our

Customer Question
I cannot get the...

I cannot get the Blue Ray to connect to the WiFI in our home. Netflix works on other devices, but will not work on blue ray so as to watch on television.

Technician's Assistant: Are you able to connect using an ethernet cable?

Yes

Technician's Assistant: Which lights are colored and/or blinking on your router?

Let me go look downstairs.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I jsut want to get Netflix working on our tv. I will go check the router now.

Submitted: 7 months ago.Category: Networking
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Answered in 1 day by:
1/14/2018
Network Technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Networking
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
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Network Technician: Suhasini Velu,
 replied 7 months ago

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