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I have a r7000 nighthawk router and don't know how to set it…

Customer Question
I have a r7000...

I have a r7000 nighthawk router and don't know how to set it up. I only have a pc with access to the internet and cant download the genie app

Technician's Assistant: When did you last change your Wi-Fi password?

I just had Comcast install a new internet connection and modem but because i bought the netgear router I'm on my own, so the wifi password ***** ***** today's installation

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

No

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Just that i only have iphones and ipads besides the pc

Submitted: 6 months ago.Category: Networking
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Answered in 1 hour by:
1/8/2018
Network Technician: Sheri, Certified Networking Engineer replied 6 months ago
Sheri
Sheri, Certified Networking Engineer
Category: Networking
Satisfied Customers: 742
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi JACUSTOMER-qgdclcl3,

Thanks for using JustAnswer. I am happy to assist you with this issue. If you already have the Comcast router in place, just plug the Netgear router into one of the Lan ports on your Comcast router. Then open a web browser and type in the IP address of the Netgear router It is probably 192.168.1.1. This should open a login screen. The default username is ***** ***** the default password ***** *****

Let me know if that gets you in.

Regards,

Sheri-Expert

Ask Your Own Networking Question
Network Technician: Sheri, Certified Networking Engineer replied 6 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Let me know.

Regards,

Sheri-Expert

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Category: Networking
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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