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I get an error message 2021 when I try to connect to my

Customer Question
I get an error...

I get an error message 2021 when I try to connect to my WiFI

Technician's Assistant: Who makes your router?

Cisco

Technician's Assistant: What have you tried so far?

I unpluged my router, modem and turned off my conputer.Waited about 15 seco nds and turned and plugged everything back in

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Everything was fine. When I went on the kindle, my WIFI Copper Dear went on. Now I see just WIFI connection

Submitted: 6 months ago.Category: Networking
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 17 hours by:
1/7/2018
Network Technician: Josh, Helpdesk replied 6 months ago
Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 21,933
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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Claws224, IEEE Network Engineer
Category: Networking
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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