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My download speed is roughly 1.5 m. Telstra. Paid the bill
paid the bill wednesday and rebooted both the nbn box and the telstra box … read more
Syseng
Syseng
Computer Systems Engineer
Bachelor's Degree
8,078 satisfied customers
My Telstra wireless broadband has not been working since
My Telstra wireless broadband has not been working since 10.45 t6his morning. Have reset 4 times. Is there an outage in the Bell Park 3215 area? … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have an Optus connection phone at home. I received a note
I have an Optus connection phone at home. I received a note from Optus saying that it was going to be disconnected unless I took it over to the NBN. I advised Optus I already have NBN with Telstra in … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
The NBN problem has now been resolved and I have NBN in the
Hello.The NBN problem has now been resolved and I have NBN in the office running very, very fast :) See attachment.I have the Ipads connected to the NBN via Wifi.When I am in the office with the Ipad'… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have just connected my Telstra NBN modem to my computer
I have just connected my Telstra NBN modem to my computer system. The system is at the other end of the house from my landline phone. I don't want to connect the phone to the modem, too far away, but the phone will not work from the socket that it had been working with with the adsl modem. What can I do please? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My Mac has lost it's wifi connection to the Telstra
My Mac has lost it's wifi connection to the Telstra technicolour TG799vac Modem our PC is fine it's the Mac only. This has happen two days ago when I started the Mac Telstra FON appeared on screen and… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
This is the second night we haven't been able to access
Hello. This is the second night we haven't been able to access Netflix, but I can see that the January payment has been deducted, and our WiFi is working on other wireless devices. Our area code is 78… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
201 satisfied customers
I'm on the Central Coast NSW, Hamlyn Terrace 2259. There was
Hi. I'm on the Central Coast NSW, Hamlyn Terrace 2259. There was a major electrical storm right over head last night which reselted in some very near savage strikes. Our NBN connection went down, we h… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just bought a AC1900 WiFi Range Extender and can not
I just bought a AC1900 WiFi Range Extender and can not figure out how to get the Router Link LED to light up. Both the power and WPS are green. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Since a large outage(over a week) with our Internet - we
Since a large outage(over a week) with our Internet - we cannot get ON DEMAND ANYTIME. CAN YOU HELP?? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I have a netgear night hawk X4S D7800 modem/router. I was
I have a netgear night hawk X4S D7800 modem/router. I was using before I changed over to nbn. Can I use the night hawk on nbn? It was written on the box as nbn ready. I live in Perth WA … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Here. I have bee having heaps of problems with my Bigpond
I have bee having heaps of problems with my Bigpond connection and after two days of dialog with BP tech support I have managed to resore my internet. However there is a problem with the BP supplied modem that showed no internet connection. After many wasted hours/days I reverted to a DGN2200 that I had and was able to restore my connection. However, the internet led light either blinks or stays red (for unknown reason. Yet I have internet connection. BP was unable to assist … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
I have a Netgear N600 wireless router that has the IP subnet
Hi. I have a Netgear N600 wireless router that has the IP subnet mask 255.255.0.0. The current IP address for the Ethernet link to the router on my husband's Windows 10 computer is 169.254.186.161. Th… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have an ASUS TM-AC1900 Personal CellSpot router that was
I have an ASUS TM-AC1900 Personal CellSpot router that was provided to me by T-Mobile. My area had a power outage. I had contact my provider to remotely reset their modem which worked. I then proceede… read more
Tim
Tim
Bachelors in Information Technology
13 satisfied customers
We have a Samsung Hotspot wifi through our US Cellular account
We have a Samsung Hotspot wifi through our US Cellular account and it worked great until Friday night. AFter a lot of run arround at US Cellular, I have determined that something in or around our hous… read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
I have two story home. What is best place to have the router
I have two story home. What is best place to have the router downstairs or upstairs? I have a secure location in each area. Presently I have it downstairs, but my son only gets 3 bar connection with s… read more
lifesaver
lifesaver
Bachelor's Degree
5,497 satisfied customers
I need some help with a Rosewill WiFi adapter. WindowsXP
I need some help with a Rosewill PCI card WiFi adapter. I am using Windows XP service pack 3. The machine is a Dell Precision 340 mini-tower. The CPU is about 1.5 GHz Pentium 4. 1.5 GB ram. I am runni… read more
Syseng
Syseng
Computer Systems Engineer
Bachelor's Degree
8,078 satisfied customers
I have just tried to install a Linsky adsl modem replacing
I have just tried to install a Linsky adsl modem replacing a faulty Thompsons speedtoch. Unfortunately I cant get past Step 6 which is check the modems status. A message continues to come up saying wa… read more
Computer_James
Computer_James
Senior Network Analyst
Associate Degree
120 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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