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Don't know how to connect Netflix to my tv which is model…

Customer Question
Don't know how to...

Don't know how to connect Netflix to my tv which is model TC-P55UT50 Manufactured Aug 2012

Technician's Assistant: Who makes your router, and what device(s) are you connecting to it?

Linksys

Technician's Assistant: What have you tried so far with your Linksys router or your?

Dam older so am not very familiar or good with anything computer or electronics related

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

The router is wireless and on a different floor than the tv

Submitted: 1 month ago.Category: Networking
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Answered in 1 minute by:
1/5/2018
Network Technician: Cabletech, Helpdesk replied 1 month ago
Cabletech
Cabletech, Helpdesk
Category: Networking
Satisfied Customers: 377
Experience: 12 years ISP Technical Support
Verified

Thank you for choosing Just Answer. I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

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Network Technician: Cabletech, Helpdesk replied 1 month ago

If this is your first time here, I would like to go over a few things:

• If you see an offer for a phone call or remote support, you are welcome to accept it or you can disregard it. Just click on the X and we can resume the conversation.

• Some issues or questions may not have the solution requested. Some issues or concerns may not be resolvable. I will try to explain this ahead of time if I foresee it is a question I cannot answer.

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• If you are prompted to rate me, you can do so by choosing the appropriate amount of stars in the top right and that is all. It cost you nothing further and helps me receive credit for helping you. By rating me (hopefully 5 stars!), it also helps me stay locked to your question so I can continue to assist you in cases where you may have to walk away for a few hours or days and need to report back the findings.

I look forward to working with you today!

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Network Technician: Cabletech, Helpdesk replied 1 month ago

Hello! I am looking into your question now. In the meantime, who do I have the pleasure of speaking with today?

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Network Technician: Cabletech, Helpdesk replied 1 month ago

Do you also have your wireless name and password ***** login to your network?

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Customer reply replied 1 month ago
Bob here
It is linksys and don’t know why you need the password
Network Technician: Cabletech, Helpdesk replied 1 month ago

Hello Bob! I don't need the password ***** I just want to make sure you have access to it to help you setup the Network on your TV. I pulled up your model and it is compatible with Netflix. Are you getting an error message when you are trying to set it up?

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Customer reply replied 1 month ago
No message. Just don’t know how to even begin
Customer reply replied 1 month ago
How much is this costing. Am a pensioner
Network Technician: Cabletech, Helpdesk replied 1 month ago

This question is a $30 USD question. You paid $5 of it already for the deposit and the remaining is charged after we're completed. Did you want to continue?

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Customer reply replied 1 month ago
No thank you for you time
Network Technician: Cabletech, Helpdesk replied 1 month ago

No problem. I'll send this over to customer service and they'll email you. No need to further respond to this question.

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Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
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