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I can't get it to connect wireless to printer even though it…

Customer Question
I can't get it...

I can't get it to connect wireless to printer even though it appears all set up and on same network. this is constant problem. happens every time i'm in rush to print something.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly. and i've already shut down both and restarted and checked wireless network

Technician's Assistant: When did you last update the printer driver software?

No idea

Submitted: 7 months ago.Category: Networking
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Answered in 32 minutes by:
1/5/2018
Network Technician: Karthik, System Administrator replied 7 months ago
Karthik
Karthik, System Administrator
Category: Networking
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Network Technician: Karthik, System Administrator replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the make and model of the printer?

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