Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I am trying to access on my DNS327L mydlink setup and the…

Customer Question
Good morning Technician's Assistant:...

Good morning

Technician's Assistant: Hello. How can I help?

I am trying to access on my DNS327L mydlink setup and the screen just on time cannot access on my DNS327L

Technician's Assistant: When did you last change your Wi-Fi password?

I have access to my DNS327L menu but not to the mydlink setup

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Not via wifi but cable connect

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Just the screen shows a ciclre colored turning but nothing else no

Submitted: 6 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 51 minutes by:
1/5/2018
Network Technician: Sheri, Certified Networking Engineer replied 6 months ago
Sheri
Sheri, Certified Networking Engineer
Category: Networking
Satisfied Customers: 743
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi JACUSTOMER-6j861mx9.

Thanks for using JustAnswer. I am happy to assist you with this issue. Please try accessing it in a different browser. Let me know if that helps and then we can go to the next step.

Regards,

Sheri-Expert

Ask Your Own Networking Question
Customer reply replied 6 months ago
Tried different browser, safary, google, firefox on a Mac, IOS, Windows no luck.
Network Technician: Sheri, Certified Networking Engineer replied 6 months ago

ok. can you please clarify. You are logged into the router management interface, but when you click on certain menus it just hangs and spins. Is this correct? Please let me know more details:

What are you trying to do in router?

Regards,

Sheri-Expert

Ask Your Own Networking Question
Customer reply replied 6 months ago
Router? I am trying to be able to view my DNS327L on mydlink web server page, did you read the first question? I am not able to see it on mydlink web page, appear as disconnected. And everytime I try to access the on the DNS327L (network server) the setting portion won't allow me to access everything else on the server web page work just fine. I also did a firmware update thinking that probably that was the reason but, no change.
Network Technician: Sheri, Certified Networking Engineer replied 6 months ago

Thank you for the update. My apologies, I misread and thought it was a router. I am going to opt out to allow other Techs to assist you further.

Regards,

Sheri-Expert

Ask Your Own Networking Question
Customer reply replied 6 months ago
Why the system does not allow me to rate you less than 3 that is miss leading since you did not help me at all?
Network Technician: Sheri, Certified Networking Engineer replied 6 months ago

You cannot rate me because I did not provide an answer to you. After reviewing your question and gathering the details you provided, I determined it would be best for you if I opted out instead of working with you on an answer, since so that other Technicians could assist you.

Regards,

Sheri-Expert

Ask Your Own Networking Question
Customer reply replied 6 months ago
That is my point my feedback is about my issue and my evaluation on my issues is objective since you could not provide me a solution on my issue your supoort is not good. And for this will be a miss lesding if you guys force me to evaluate with a good. Could it be possible to get a refund since I do not think that this service it is honest enough to accept true evaluations from customers.
Network Technician: Sheri, Certified Networking Engineer replied 6 months ago

Yes, if you do not want a technician to respond to your question, I can go ahead and let customer service know you would like to cancel. I am not sure if anything was charged, but I will notify them for you.

Regards,

Sheri-Expert

Ask Your Own Networking Question
Customer reply replied 6 months ago
Thank you, ***** ***** good day.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Sheri Your Own Question
Sheri
Sheri
Sheri, Certified Networking Engineer
Category: Networking
Satisfied Customers: 743
743 Satisfied Customers
Experience: Owner/Consultant at Computer Rescue, Inc.

Sheri is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I am on the internet but I can't get my wireless network. I
I am on the internet but I can't get my wireless network … read more
arsufi2002
arsufi2002
Bachelor\u0027s Degree
1,192 satisfied customers
I am trying to get my netgear universal range extender
I am trying to get my netgear universal range extender connected to my network using my mac. I have tried everything and have been working on it for several hours with no success. Tried using the WPS … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
My wifi network won't appear on my computer. I've got a
My wifi network won't appear on my computer JA: Are you able to connect using an ethernet cable? Customer: no JA: Which lights are colored and/or blinking on your router? Customer: i've got a whole bu… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a network on my computer which I cannot get rid of. I
I have a network on my computer which I cannot get rid of. I installed a new router and I called them for support. No matter what I do there is a wifi connection I cannot get rid of. When I open the C… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
705 satisfied customers
Problems setting up the Wi-Fi with my camera, Having
I'm Having problems setting up the Wi-Fi with my camera … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I purchased a Dlink pan and tilt security camera but am
I purchased a Dlink pan and tilt security camera but am having trouble loading the app on my Windows 10 phone. can you tell me what I can do? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I used my laptop to set up netgear 06-5G with an Ethernet
i used my laptop to set up netgear 06-5G with an Ethernet cable. however after setup my modem. all my other devices can access to WIFI smoothly. this laptop can not access to WIFI at all. can only acc… read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
I need to connect the wi-fi, I don't know the divices model
Nothing I just got a new phone and I can't get connected. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Old iphnone 5c was damaged, insurance replaced with new
old iphnone 5c was damaged, insurance replaced with new iPhone 5c need to access personal hotspot on new phone … read more
Mike the Mac Medic
Mike the Mac Medic
Creative and Apple IT Consultant
Some college
5,750 satisfied customers
My WIFI printer stopped WIFI printing. I am using a Mac laptop
My WIFI printer stopped WIFI printing. I am using a Mac laptop with OSX. The Brother printer has been printing fine for about a year and suddenly stopped printing WIFI. The printer status showed that … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Marcus here. Have a Dual band Range extender followed all
Hi Marcus here. Have a Dual band Range extender followed all instruction (on a Mac) however it is blinking orange which means i cannot connect to the internet via the range finder which is then preven… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
purchased a 55" 3D smart tv and set it up for wireless wifi
purchased a 55" 3D smart tv and set it up for wireless wifi connection. I have since had to buy a new router and I need to hook it up with my tv, but the tv only darkens the setup for the wireless con… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
My home DVR security camera system cannot connect to Airport
My home DVR security camera system cannot connect to Airport time capsule. It was doing fine when I was using ATT U-verse, I can see images of my house while traveling overseas via internet. Now I had… read more
Kamil Anwar
Kamil Anwar
Certified Networking Engineer
Bachelor's Degree
433 satisfied customers
My original setup was cable modem and 2 wndr3300's. One was
My original setup was cable modem and 2 wndr3300's. One was attached to the modem and the other was a repeater attached to my tv for streaming. My modem went bad, so I purchased a SBG6580 to replace t… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
Hi,I just bought a dcs-932L home network camera. I am using
Hi, I just bought a dcs-932L home network camera. I am using an airport extreme router and MacBook pro. I installed the camera and it works great when connected with the Ethernet cable. When I try to … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
How do I set up my mac computer with your net gear router?
How do I set up my mac computer with your net gear router? I have airport turned on but when I connect the router to the computer, I cannot connect to the internet. I have a cable modem.… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
Good morning, I have a linksys e1000 router that I user
Good morning, I have a linksys e1000 router that I user for my wifi users to connect to the internet via it's connection to my LAN. I can't seem to figure out the linksys settings to allow the wifi us… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a Linksys model WRT110. Just had to get a new laptop
I have a Linksys model WRT110. Just had to get a new laptop for work, and trying to connect to my home wireless. It is asking me for a "network key". I have had this router set up for a very long time… read more
printerexpert
printerexpert
System Engineer
Master's Degree
1,095 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x