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Cannot connect to internet. Also keyboard does not function.

Customer Question
Cannot connect to internet...

Cannot connect to internet. Also keyboard does not function

Technician's Assistant: Does your network appear in the Wi-Fi list on your Apple device?

Yes but cannot type !!

Technician's Assistant: Which lights are solid and which are blinking on your router?

I have been through this before I want to make an appointment to bring in my pc PLEASE!

Submitted: 6 months ago.Category: Networking
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Answered in 12 hours by:
1/5/2018
Network Technician: Josh, Helpdesk replied 6 months ago
Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 21,964
Experience: 5 years as Network Admin, 10+ years of IT support
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Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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Claws224, IEEE Network Engineer
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