Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I can't get my laptop to hook up to my wi-fi

Customer Question
Hi .I can't get...

Hi .I can't get my laptop to hook up to my wi-fi

Technician's Assistant: Does your network appear in the Wi-Fi list on your laptop?

Yes

Technician's Assistant: Which lights are solid and which are blinking on your router?

Yes

Submitted: 6 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 12 minutes by:
1/3/2018
Network Technician: Sheri, Certified Networking Engineer replied 6 months ago
Sheri
Sheri, Certified Networking Engineer
Category: Networking
Satisfied Customers: 736
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi JACUSTOMER-qgzxaclt,

Thanks for using JustAnswer. I am happy to assist you with this issue. i just need a little more information.

  • Is your laptop a PC or Mac?
  • Are other devices able to connect to the wifi?
  • Does it ask you for a password ***** you try to connect or what are you seeing when trying to connect?

Let me know and then we can go to the next step.

Regards,

Sheri-Expert

Ask Your Own Networking Question
Customer reply replied 6 months ago
started working so everything is fine
Customer reply replied 6 months ago
no i dont need that Thank you
Network Technician: Sheri, Certified Networking Engineer replied 6 months ago

Ok, thanks. The remote offer was system generated. I did not request it. I am glad it's working.

Regards,

Sheri-Expert

Ask Your Own Networking Question
Customer reply replied 6 months ago
thank you
Network Technician: Sheri, Certified Networking Engineer replied 6 months ago

You're welcome

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I just purchased a new lap top. To get my WiFi, it ask for a
I just purchased a new lap top. To get my WiFi, it ask for a Network Security Key Number. I am running a Linksys G 2.4 GHz router and cannot find a pin number or Security Key Number anywhere. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I hooked up my router and when I went to connect it said
I hooked up my router and when I went to connect it said that the passwords didn't match so I went back to fix them and the page disappeared and it went right online but when I went to hook my tablet … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I need to speak with somebody on the phone my phone isn't
I need to speak with somebody on the phone my phone isn't letting me type I'm needing help getting my nice Vizio television Wi-Fi unit to pick up my computer … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
508 satisfied customers
I have a modem MG7540 which I bought for my Media.com
I have a modem MG7540 which I bought for my Media.com account. I never hooked it up to wi fi. Now I received an echo and it tells me I need to hook up to wi fi -- but I don't know what my password ***… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I have forgotten my Wi-Fi password, can you help me find it?
I have forgotten my Wi-Fi password, can you help me find it? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Thank you I set Net ear up this afternoon ands had to leave
Thank you I set Net ear up this afternoon ands had to leave to visit my wife who is in a nursing home. I foolishly thought I had the pass word written down and the pass word I wrote down keeps saying … read more
Steve Asher
Steve Asher
AAS Network Infrastructure
177 satisfied customers
Changed modems on my network now my BDP2285 won't connect to
Changed modems on my network now my phillips BDP2285 won't connect to wi fi because there is an equal sign in my password ***** not on the remote … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I forgot my password. When I hooked it over 3 years ago.
only on my desktop and now I need it for my firesticck for tv … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I just hooked up a new TV. In the process I changed the
I just hooked up a new TV. In the process I changed the Wi-Fi password ***** now my printer will not work. Is there a way to change the Wi-Fi password ***** my printer? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I need to find my password for my asus router, Never, Yes
Yes but maybe w I am trying to connect using my former security key and it won't connect … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
We forgot our wifi password. It was never changed. I
I purchased a new phone and need the password ***** hook yes, I still have my old phone and we have a laptop computer that uses the wifi … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Using correct password to hook up to wifi I am not getting
using correct password ***** hook up to wifi I am not getting thru. its a Lenovo TB2-X30 … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
How do I hook Wi-Fi to my smoke alarm camera, Need a
I download it ez see app to my phone. Do I do from there I scanned the camera with my phone in a reference number came up. But I can't hook up the Wi-Fi to the camera to see it from my phone … read more
D.
D.
Associate Degree
76 satisfied customers
Can not remember my internet password. want to put internet
can not remember my internet password . want to put internet on phone. … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I have a new modem. I have hooked it up, but I can't get the
I have a new modem . I have hooked it up , but I can't get the wifi connected (new wifi name and number). … read more
Samuel White
Samuel White
Owner and Expert Tech
1,080 satisfied customers
Thanks, I'm having trouble re-hooking up the Wi-Fi on my
Thanks, ***** ***** trouble re-hooking up the Wi-Fi on my Samsung Avant cell phone. For some reason it is now requiring me to give a password ***** start it up. I have had this unit running perfectly … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I HAVE IT ALL HOOKED UP BUT I CANNOT GET IT TO CONNECT TO WI
I HAVE IT ALL HOOKED UP BUT I CANNOT GET IT TO CONNECT TO WI FI. mY WI FI WORKS ON MY PHONE… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I cannot turn on my Wi-Fi with the TFT and have checked to make sure I will probably just
I cannot turn on my Wi-Fi with the TFT and have checked to make sure I will probably just sit on the Wi-Fi correctly and everything is okay but still cannot turn on Wi-Fi… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x