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We recently changed intenet service providers and I have not
We recently changed intenet service providers and I have not been able to scan to email since on a brother 9970. The wireless printing works fine, as does the fax line, which runs over the internet.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,869 satisfied customers
I want to go wireless on my computer. at the bottom right of
I want to go wireless on my computer. at the bottom right of computer are many locations to click. I clicked 'other network'. computer says type the name (ssid) for the network. I do not know ssid. I … read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,385 satisfied customers
My router has worked on my new laptop for3 months. Suddenly,
My router has worked on my new laptop for3 months. Suddenly, yesterday, my laptop and my daughters will not connect, and I get a pop-up that says I cannot access the internet and shows router is not c… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Just bought an Ipad and asking for keyword/password XXXXX wireless
Just bought an Ipad and asking for keyword/password XXXXX wireless - no clue!! Can you assign a new one? I have the numbers off the back of my Cisco/Lynksys unit… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
Our router suddenly stopped connecting to our secure network.
Our router suddenly stopped connecting to our secure network. New network names are XXXXX XXXXX it will sometimes connect but we don't know who they are. We have tried the reset button. Also, part of … read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,229 satisfied customers
I have lost my internet connection for Wii and Netflix. The
I have lost my internet connection for Wii and Netflix. The key/password XXXXX have for my address does not work.… read more
Cris
Cris
3,448 satisfied customers
we have a belkin router to install on our computer. We cannot
we have a belkin router to install on our computer. We cannot figure out what wires go where. I unplugged the computer ethernet cable and the internet will not work. I tried to plug the router into th… read more
Mr. Clark
Mr. Clark
Network Engineer
Bachelor's Degree
510 satisfied customers
I have a Dell laptop and desktop(Vista) with a WRT54G router.
I have a Dell laptop and desktop(Vista) with a WRT54G router. Recently a google toolbar messed everything up. Took off Google toolbar and now computer with direct modem hookup works just fine. Tried t… read more
Mr. Clark
Mr. Clark
Network Engineer
Bachelor's Degree
510 satisfied customers
I have a cable / DSL router model NRO41 and ATT DSL service
I have a cable / DSL router model NRO41 and ATT DSL service -their tech says they are not compatable with the router protocal. They sugested a pass throu code to enable connecting 2 computers to the n… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Hi, Just purchased a Sharp Blu Ray disc player with a wireless
Hi, Just purchased a Sharp Blu Ray disc player with a wireless Lan adapter, having a problem connecting with my Linksys 45G?… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
Somehow the SSID and Password for access to the router is missing.
Somehow the SSID and Password XXXXX access to the router is missing. I apparently need it to get my new printer going wireless. My lap top works fine. I am Patrick Conboy, 763 Haish , DeKalb, iL. I bo… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
WGR614V9 - NETGEAR - CAN NOT GET TO ROUTER SETUP WIZARD ..
WGR614V9 - NETGEAR - CAN NOT GET TO ROUTER SETUP WIZARD .. ISP PEOPLEPPC DSL ZYXEL - SOFTWARE COMES UP WHEN I UPPUT THE IP ADDRESS .. I HAVE INTERENT ACCESS AND EVERYTHING TESTS OUT OK ... PURCHASED S… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
My wireless modem needs to be reconfigurd or something. I am
My wireless modem needs to be reconfigurd or something. I am connected right by a cable between my pc and mt embarq modem. When I run the cable between the PC and my router (internet port) and then ba… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
The green check mark is not lit. I can get online on an unsecure
The green check mark is not lit. I can get online on an unsecure netgear link but not my private secure connection. This happened once before. Case #XXXXX Can you look at that case and tell me what we… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
I am trying to connect my laptop with windows xp to my home
I am trying to connect my laptop with windows xp to my home network/linksys router that is security enabled. I know the password XXXXX ssid.… read more
Andy Kalita
Andy Kalita
Clearing Systems Analyst
Vocational, Technical or Trade Scho
910 satisfied customers
just switched from dsl to cable. using linksys router. trying
just switched from dsl to cable. using linksys router. trying to hook up apple tv but not able to connect to internet- not sure if my router number/address has changed also dns number. how do i find t… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Im trying to hook up a lap top to the router and its asking
Im trying to hook up a lap top to the router and its asking for a pass word for the Network Security Key. I have no idea of what the security key for the ATT router is. No paper work on this please co… read more
Claws224
Claws224
IEEE Network Engineer
1,256 satisfied customers
I cant connect my Gateway laptop to wireless network even
I can't connect my Gateway laptop to wireless network even though it shows it's connected and has a good signal. I've been trouble shooting everything. Updated Driver ipconfig/release and ipconfig/ren… read more
NixDude
NixDude
5 years college, 160 hours, 3.9 GPA
56 satisfied customers
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Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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