Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I bought a new hp computer and I cannot connect to wifi

Customer Question
I bought a new...

I bought a new hp computer and I cannot connect to wifi because I need the security code for the netgear router. I don't understand what I read online and cannot figure out how to find it.

Technician's Assistant: When did you last change your Wi-Fi password?

Not for a long time

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Yes

Submitted: 7 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 5 minutes by:
1/3/2018
Network Technician: Ashik, PC Technician replied 7 months ago
Ashik
Ashik, PC Technician
Category: Networking
Satisfied Customers: 12,433
Experience: Bachelor of Computer Application (BCA), Professional Experience in Networking
Verified

Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Ask Your Own Networking Question
Network Technician: Ashik, PC Technician replied 7 months ago

Your old computer, is it connected to your router via WiFi (not cable) ?

Ask Your Own Networking Question
Network Technician: Ashik, PC Technician replied 7 months ago

We can recover the WiFi password ***** that computer. Is it an Apple Mac or Windows PC ?

Ask Your Own Networking Question
Customer reply replied 7 months ago
No
Network Technician: Ashik, PC Technician replied 7 months ago

We can recover the WiFi password ***** that computer. Is it an Apple Mac or Windows PC ?

Ask Your Own Networking Question
Customer reply replied 7 months ago
No to doing that
Network Technician: Ashik, PC Technician replied 7 months ago

If you are referring to secure remote, then please ignore it. It is completely optional and was an automatic offer from this site.

You can recover the WiFi password ***** that computer. Is it an Apple Mac or Windows PC ?

Ask Your Own Networking Question
Customer reply replied 7 months ago
It is a windows. It is not a password ***** security code from the netgear. I typed in my password ***** it keeps asking for the security code.
Network Technician: Ashik, PC Technician replied 7 months ago

You need the WiFi password ***** connect. Make sure you are not choosing WPS PIN option to connect

What version of Windows is it ? The method to recover WiFi password ***** ***** for each version

Ask Your Own Networking Question
Customer reply replied 7 months ago
I really don’t know. It is an old computer. I think I will not understand any of this and will just forget it and wait until my brother comes to see me in a week and let him do this for me. Sorry I did not know it would be this confusing for me. I am old and not up on this stuff.
Network Technician: Ashik, PC Technician replied 7 months ago

No problem. It is easy to check it. Go to this website--> http://whatsmyos.com/

It will tell you the Windows version. Once you give me that, I can walk you through the steps to get the wiFi password.

Ask Your Own Networking Question
Customer reply replied 7 months ago
I am not doing it now we have a lunch date to go to. But thank you anyway. I am signing off.
Network Technician: Ashik, PC Technician replied 7 months ago

Ok, No problem

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
Just bought lg vs V40 S and it will not except wifi code
just bought lg vs V40 S and it will not except wifi code numbers … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
39 satisfied customers
I forgot my password to one of the wifi passwords and the
I forgot my password ***** one of the wifi passwords and the security questions don't match up to the router … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I have a Netgear N600 and I am trying to install a Netgear
I have a Netgear N600 and I am trying to install a Netgear AC750 WiFi Range extender and I cannot establish a connection either with the quick set up or the online method. I believe i have followed all the instructions but it will not connect … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
How do I find the security code and password ***** my wi-fi Motorola SBV5222 I read thi
How do I find the security code and password ***** my wi-fi Motorola SBV5222 I read this - Read more: http://www.justanswer.com/computer-networking/4t2cg-find-security-code-password-xxxxx-wi-fi.html#i… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
, Another Topic: VPN I am wanting to set up VPN via a wifi
Hi, Another Topic: VPN I am wanting to set up VPN via a wifi router (example netgear) at the office so I can securely work from home. I don't have static IP but I heard it's not a problem. And Setting… read more
jctservice
jctservice
Systems Administrator
191 satisfied customers
When I try to open my netgear router,they ask for pin number.
When I try to open my netgear router,they ask for pin number. When I looked-no pin number was listed. What can I do.… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
448 satisfied customers
I bought a Netgear WIFI range extender and was told it was
I bought a Netgear WIFI range extender and was told it was plug and play. Ha! I cannot get the netgear genie website to open www.mywifiext.net so that I can create secure settings and put a security c… read more
A. Stevens
A. Stevens
66 satisfied customers
Im fairly new at this but was wondering: I installed a personal
I'm fairly new at this but was wondering: I installed a personal VPN which protects my PC but I would like to add my other devices (wireless printer and rokus) for the same protection. I do not have a… read more
Bryan
Bryan
735 satisfied customers
I have a Linksys Wireless-G WAP54G and want to connect a Toshiba
I have a Linksys Wireless-G WAP54G and want to connect a Toshiba BSX2000 Blu Ray player to it via an ethernet cable. I have succeeded in getting the connection to the internet via the ethernet cable. … read more
Magic C.
Magic C.
Commercial Network Support Engineer
Associate Degree
496 satisfied customers
I have a WGT624 v2 and just bought a iphone. How do I get connected
I have a WGT624 v2 and just bought a iphone. How do I get connected via wifi using a password? I connect my computer via cable and don't usually use the wifi. Forget it ... I just figured it out: "Ena… read more
Networking Guru
Networking Guru
Network Support Specialist
Bachelor's Degree
69 satisfied customers
I have a wifi setup at home with Comcast. Netgear is my router.
I have a wifi setup at home with Comcast. Netgear is my router. My hp laptop required a new hard drive twice in less than 3 years. Now I am trying to connect to my wifi but can't because I don't recal… read more
magtech
magtech
IT Consulting - Owner
Bachelor\u0027s Degree
276 satisfied customers
I am using a Netgear WNR 2000 and connected to a 64 bit computer.
I am using a Netgear WNR 2000 and connected to a 64 bit computer. During installation I needed help to install the router as suggested in the packaging. I do not think a password XXXXX given to me, an… read more
Val B
Val B
Senior Analyst/Trainer
Associate Degree
48 satisfied customers
I bought a new computer today. I have two other laptops (one
I bought a new computer today. I have two other laptops (one of which has a broken hinge, thus the new computer) and I have a Net Gear Wireless Router WGR614v9. I cannot figure out what the security k… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I hooked up a new PC and configured an internet connecti
I hooked up a new PC and configured an internet connection. After that, I could not connect my Mac to the internet through the router. What do I need to do?… read more
Daniel Mallett
Daniel Mallett
Vocational, Technical or Trade Scho
27 satisfied customers
I have a Net Gear Wireless Router. I have lost the network
I have a Net Gear Wireless Router. I have lost the network on my laptop and do nok know, and cannot find the WEP key. I am computer illiterate. Is there an instruction published somewhere that tells m… read more
Andy Kalita
Andy Kalita
Clearing Systems Analyst
Vocational, Technical or Trade Scho
910 satisfied customers
My computer recently crashed and I reinstalled my netgear router
My computer recently crashed and I reinstalled my netgear router but have no idea what my user name or password XXXXX - please advise [email protected]… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have a netgear router wpn824 and a HP Meidasmart server LX195.
I have a netgear router wpn824 and a HP Meidasmart server LX195. I cannot get remote access to my smart server because something in the router is blocking access. Can you help me configure my router s… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I emailed my problem yesterday. I can get online plugged into
I emailed my problem yesterday. I can get online plugged into my server but my netgear model#WGR614v7 isnt working with my new HP notebook… read more
Mark Church
Mark Church
CEO
Associate Degree
122 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x