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My phone won't connect when I try to make outgoing calls. A…

Customer Question
My phone won't connect...

My phone won't connect when I try to make outgoing calls. A circle shows up looking like it's trying to connect. Everything else works.

Technician's Assistant: Who makes your router?

Xfinity

Technician's Assistant: What have you tried so far?

I looked at the settings my WIFI is on. I can connect to Google. I can do everything except make phone calls.

Submitted: 6 months ago.Category: Networking
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Customer reply replied 6 months ago
I just tried my voicemail and that does the same thing, it will not connect.
Answered in 1 hour by:
1/2/2018
Network Technician: Karthik, System Administrator replied 6 months ago
Karthik
Karthik, System Administrator
Category: Networking
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Network Technician: Karthik, System Administrator replied 6 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the make and model of the Phone?

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Customer reply replied 6 months ago
My phone is back on. It could of been updating. But that is a guess, but it works now.
Network Technician: Karthik, System Administrator replied 6 months ago

Thank you so much for updating the status and I am glad to hear that. If you have any other concern or else if you face any technical issue, I will be available to help you. Is there anything else I may assist you today?

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Karthik
Karthik
Karthik, System Administrator
Category: Networking
Satisfied Customers: 519
519 Satisfied Customers
Experience: Senior Engineer at CSS Corp

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