Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I am rebooting my kindle oasis I have a new router and the…

Customer Question
I am rebooting my...

I am rebooting my kindle oasis I have a new router and the kindle won't connect.

Technician's Assistant: Does your network appear in the Wi-Fi list on your Kindle?

No it does not the old network does the new network does not.

Technician's Assistant: Are other devices (computer, phone, etc.) connecting to the router?

Yes they already have connected

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I tried to enter advanced but I get confused on the info

Submitted: 6 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 4 minutes by:
1/1/2018
Network Technician: Randy IT Tech, Network Administrator replied 6 months ago
Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 10,501
Experience: Information Technology Specialist
Verified
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!This is usually caused by a glitch in the firmware and can be resolved by a forced reboot, then your kindle will work normally again. Press and hold the power switch for a full 40 seconds, even after the screen goes black, then release.Then press the power button to restart if the device does not start up again on its own. Then try connecting to WiFi and sign in with your Amazon account info.
Ask Your Own Networking Question
Network Technician: Randy IT Tech, Network Administrator replied 6 months ago

Did that work for you?

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
Is there a way to stop my kindles from automatically log
is there a way to stop my kindles from automatically log into a router signal. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have just bought the new oasis and I am trying to register
I have just bought the new oasis and I am trying to register it when I went to connect to my wifi i put in a wrong password ***** when i go to rectiify it i juust get a white screen please help it is … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am having trouble connecting my Kindle Oasis to my Wi-Fi
I am having trouble connecting my Kindle Oasis to my Wi-Fi network. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I can't connect with the Wi-Fi in my home. I have entered
I can't connect with the Wi-Fi in my home. I have entered the correct password, but it will not connect. … read more
Randy IT Tech
Randy IT Tech
Network Administrator
10,501 satisfied customers
I have a new Kindle Oasis and am trying to synchronize it
I have a new Kindle Oasis and am trying to synchronize it with my Wi-Fi router to no avail.....it won't accept the password.....how do I get it to synchronize? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am trying to connect my Wi-Fi to my Kindle Oasis. My
I am trying to connect my Wi-Fi to my Kindle Oasis. My router is d-link and I enter the password ***** keep getting an error message enter password ***** try again? Please I need help. I am ignorant w… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a Cradlepoint router MBR1000. Am trying to connect a
I have a Cradlepoint router MBR1000. Am trying to connect a Kindle Paper White reader to the network. It finds to network but will not connect. Network name and password XXXXX however no way I can see… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
John, I have a question regarding an old Kindle Keyboard recognizing
John, I have a question regarding an old Kindle Keyboard recognizing but not connecting to my router… read more
Randy IT Tech
Randy IT Tech
Network Administrator
10,501 satisfied customers
old kindles OK with Wi-fi, strong signal. New paperwhite, no
old kindles OK with Wi-fi, strong signal. New paperwhite, no signal. Have tried connecting to wi-fi 10 times! Help. Harold Rehbein… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I am having trouble getting my Kindle Fire to hook up to my
I am having trouble getting my Kindle Fire to hook up to my router. It was working perfectly for a while, then just stopped. I don't think I understand what the difference is between the name of the r… read more
Randy IT Tech
Randy IT Tech
Network Administrator
10,501 satisfied customers
I am having trouble getting my Kindle to connect to my wireless
I am having trouble getting my Kindle to connect to my wireless network. I have a Linksys WRT54G2 router. When I go to the Kindle wireless networking, it is able to see my wireless network name and is… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My Kindle fire has been connected to my home wifi, but now
My Kindle fire has been connected to my home wifi, but now won't. I have again (several times) typed in the password XXXXX it still won't connect. What's up? The same thing happened with my Kindle bas… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My Kindle Fire wont connect to the internet. We have a NETGEAR
My Kindle Fire won't connect to the internet. We have a NETGEAR WNR2000. We took the Kindle back to Best Buy and it comnnected to their wifi. It also connected at a chain merchants fifi no problem. Th… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
MY KINDLE TOUCH WORKED FINE FOR A WHILE AND THEN IT QUIT!
MY KINDLE TOUCH WORKED FINE FOR A WHILE AND THEN IT QUIT! I HELD THE ON BUTTON FOR 24 SECONDS AND IT ATARTED WORKING AGAIN BUT THE WI-FI WON'T CONNECT AND SO FAR I HAVE ONLY BEEN ABLE TO DOWN LOAD ON … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I had an Amazon Kindle and it quit working. I ordered anothe
I had an Amazon Kindle and it quit working. I ordered anothe one and sent te old one back to Amazon. They were supposed to set up my new Kindle to work as my old one did. Do I need to go into somethin… read more
Cris
Cris
60 satisfied customers
cannot connect my kindle fire to my home wireless network.
cannot connect my kindle fire to my home wireless network. I have cox cable and a dlink router please help… read more
Steven Wilson
Steven Wilson
Network Engineer
Associate Degree
261 satisfied customers
I have misplaced my router password & security key for my E1000
I have misplaced my router password & security key for my E1000 router. How can I retreive the information?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Good afternoon, I have a Linksys Wireless-G Broadband Router
Good afternoon, I have a Linksys Wireless-G Broadband Router since 2008. I just got a Kindle and am trying to connect. I had to go into advanced settings to set up the network. It is asking me to ente… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x