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I need security key on my xfinity box to connect my laptop…

Customer Question
I need security key...

I need security key on my xfinity box to connect my laptop to wifi. thanks I don't know where it is located on box. (tall slender black box)

Technician's Assistant: What's the model of your XFinity router?

TG1682G

Technician's Assistant: What have you tried so far?

My laptop is asking for security key and I put SSID

Submitted: 7 months ago.Category: Networking
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Answered in 1 minute by:
12/30/2017
Network Technician: Byron, PC Support Tech replied 7 months ago
Byron
Byron, PC Support Tech
Category: Networking
Satisfied Customers: 3,403
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Do you currently have a Windows computer connected to the Wi-Fi?

(not a computer connected directly to the modem/router with a cable)

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