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We upgraded our existing spectrum internet and TV yesterday
We upgraded our existing spectrum internet and TV yesterday and now my network wifi is not working … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I have a new smart tv and have subscribed to Netflix but it
I have a new smart tv and have subscribed to Netflix but it still tells me that my tv is not connected to wifi … read more
Steve Asher
Steve Asher
AAS Network Infrastructure
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I have a netgear n900 router. I cannot get netflix. I do
I have a netgear n900 router. I cannot get netflix . I do have wi fi connections to my I Pad and cell phones.I have called netflix and my cable service to no avail. I have unplugged both the router an… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I need help getting movies to stream from my new windows 10
I need help getting movies to stream from my new windows 10 computer to my smart tv. I had it working fine with my old windows 7 computer, then the computer died and I had to get a new computer.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have a new ACER laptop that will not connect to WiFi with
Hi, I have a new ACER laptop that will not connect to WiFi with a Netgear router. It works OK in other locations but not this location that has Netgear WNDR 3700v2 … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Sony 605XBR 930d will not connect to the Internet. I'm using
I'm using Wi-Fi and it works on my phone, my tablet, and my computer … read more
RussellA
RussellA
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Bachelor's Degree
123 satisfied customers
I bought an extender today and I can't get past then
I bought an extender today and I can't get past then blinking stage on the WPS LED. The model # of the extender is EX6100v2 and the make of my modem is a Netgear, model D2200D-1FRNAS. Do need router a… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Laptops and Wi-Fi enabled products are not connecting to my
Laptops and Wi-Fi enabled products are not connecting to my Asus router. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I just installed a netgear d7000 dsl modem routr.. first,
I just installed a netgear d7000 dsl modem routr.. first, when I try to connect it ussually asks for the password... then says it can't connect... but SOMETIMES... it connects with out asking for the … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I just installed a new router in my home - ASUS RT-AC66U - a
I just installed a new router in my home - ASUS RT-AC66U - a dual band router. However I can't see the 5Ghz band when I use my laptops and cell phones. Can you help me with this?… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I have a NETGEAR AC1200 ADSL2 which was set up by a 'future
Hi, I have a NETGEAR AC1200 ADSL2 which was set up by a 'future homes' technician in conjunction with the smart TV, home cinema and control 4. He told me it was dual band and on my mobile I can see wi… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I have an N600 WiFi Range extender, I have it up and running
I have an N600 WiFi Range extender, I have it up and running an I can see it on my computer but when I put in my Home password ***** says it is a mismatch… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My mac air is not connecting the chrome cast that's on the
My mac air is not connecting the chrome cast that's on the TV . I can connect from my android phone to the chrome cast so it is working. The mac firewall is not enabled but still no chrome cast detect… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
hellow there!....how can i get a guess password...i have tablet
hellow there!....how can i get a guess password...i have tablet mid M729B..but cant get internet can u let me know how to get a guess password please!!… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Good morning. I have a new Lynksys 3500 (Cisco) home router.
Good morning. I have a new Lynksys 3500 (Cisco) home router. I have both hardware that is wireless n and a few just wireless b-g. I have 7mps dsl from Centrurylink. Many devices buffer (like my iPad) … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I pressed the wi-fi on/off button on my N600 router while it
I pressed the wi-fi on/off button on my N600 router while it was on and working perfectly. The indicator lights on the front went dim and I could not get it back on. I followed the initial set up guid… read more
James D
James D
Consultant
Associate Degree
8 satisfied customers
I am trying to get on my wireless internet through my
I am trying to get on my wireless internet through my iPhone. It keeps asking me for my "guest password". What is that? I have no problem using the internet on my iPad. Help, please. Nancy… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I just purchased and installed a Dual-Band Wireless-N Gigabit
I just purchased and installed a Dual-Band Wireless-N Gigabit Router with 2.4 and 5 Ghz capabilities. The 5Ghz function does not seem to work, The blue led is on and my laptop shows only two bars of s… read more
Networking101
Networking101
Network/Security Administrator
Bachelor's Degree
422 satisfied customers
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Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

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IEEE, Microsoft

Kevin

Kevin

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Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

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CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

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Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

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Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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