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I JUST got a Google home Mini, cable man put a Google a

Customer Question
I JUST got a...

I JUST got a Google home Mini, cable man put a Google a wi-fi network. Do I need to go out to get a smart phone or a pad, i have nothing wiherless in my home, now what do I do or get to work it.

Technician's Assistant: Are you able to connect using an ethernet cable?

Yes i have a ethernet cable for my TV.

Technician's Assistant: Which lights are colored and/or blinking on your router?

2.4 GHz 5GHz , it, not blnking like on my old router.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

NO thank you.What will happen you connect ?

Submitted: 6 months ago.Category: Networking
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Answered in 4 minutes by:
12/29/2017
Network Technician: Cabletech, Helpdesk replied 6 months ago
Cabletech
Cabletech, Helpdesk
Category: Networking
Satisfied Customers: 519
Experience: 12 years ISP Technical Support
Verified

Thank you for choosing Just Answer. I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

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Network Technician: Cabletech, Helpdesk replied 6 months ago

If this is your first time here, I would like to go over a few things:

• If you see an offer for a phone call or remote support, you are welcome to accept it or you can disregard it. Just click on the X and we can resume the conversation.

• Some issues or questions may not have the solution requested. Some issues or concerns may not be resolvable. I will try to explain this ahead of time if I foresee it is a question I cannot answer.

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• Make sure to bookmark this page. There should be email alerts in your inbox as well with the link back to this page if you were to step away. If you respond when I am not online such as outside of my normal business hours, I will respond as soon as I can.

• If you are prompted to rate me, you can do so by choosing the appropriate amount of stars in the top right and that is all. It cost you nothing further and helps me receive credit for helping you. By rating me (hopefully 5 stars!), it also helps me stay locked to your question so I can continue to assist you in cases where you may have to walk away for a few hours or days and need to report back the findings.

I look forward to working with you today!

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Network Technician: Cabletech, Helpdesk replied 6 months ago

Hello! So I understand you had an installer add a Google wifi network in your home. Everything that is on the internet in your home now is currently working, correct?

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