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My internet is sending message not connected, only have

Customer Question
My internet is sending...

My internet is sending message not connected, only have wifi

Technician's Assistant: Are you able to connect using an ethernet cable?

No

Technician's Assistant: Which lights are colored and/or blinking on your router?

From left side 2 and3

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Hope that is it

Submitted: 7 months ago.Category: Networking
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Answered in 43 minutes by:
12/27/2017
Network Technician: Karthik, System Administrator replied 7 months ago
Karthik
Karthik, System Administrator
Category: Networking
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Network Technician: Karthik, System Administrator replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the make and model of the wifi router/modem?

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