Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I forgot my password for my cisco_962A4AFB. I never did.

Customer Question
I forgot my password...

I forgot my password ***** my cisco_962A4AFB

Technician's Assistant: When did you last change your Wi-Fi password?

I never did

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Mac

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I’m trying to connect to this WiFi a iRobot and it will not let me connect to my att network so it shows me a Cisco router but I don’t know the password.

Submitted: 7 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 29 minutes by:
12/26/2017
Network Technician: Jeremy K, Digital Educator and Network Engineer replied 7 months ago
Jeremy K
Jeremy K, Digital Educator and Network Engineer
Category: Networking
Satisfied Customers: 50
Experience: 20 years of industry experience across sysops, networking, and security
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

Ask Your Own Networking Question
Network Technician: Jeremy K, Digital Educator and Network Engineer replied 7 months ago

So it sounds like you're trying to connect the iRobot app to a new Roomba device using your wireless network, is that right? And just to double check, are you sure this Cisco hotspot is your wifi router (and not neighbour, nearby coffee shop etc.)?

Ask Your Own Networking Question
Customer reply replied 7 months ago
that is what I’m trying to do and it my be from the neighbor but it will not let me connect to my ATT network. It said to pick another network.
Network Technician: Jeremy K, Digital Educator and Network Engineer replied 7 months ago

Okay, glad we clarified that! It will be crucial to get your network from the start, otherwise it may try to vacuum your neighbor's house instead (that's a joke). But on a serious note, do you know the name for your home wifi network? We can troubleshoot why it's not appearing, but want To make sure we are working with the right network from the start.

Ask Your Own Networking Question
Customer reply replied 7 months ago
My network does appear but it tells me to choose another.
Customer reply replied 7 months ago
My network is ATT6P828r6
Network Technician: Jeremy K, Digital Educator and Network Engineer replied 7 months ago

tOk, so I'm assuming that you've got the app installed already, have created an irobot account and now you're on the "set up a new roomba" step, right? I believe it's telling you to select another network because it can't find any roomba devices on your network. So we should focus on the roomba first and make sure it's able to connect to your network. What steps have you tried in setting up the roomba so far?

Ask Your Own Networking Question
Network Technician: Jeremy K, Digital Educator and Network Engineer replied 7 months ago

Is the home base set up, plugged in, and the roomba on it? And (most importantly) is the home base located near your wifi network hotspot? Near = 10 feet or so.

Ask Your Own Networking Question
Network Technician: Jeremy K, Digital Educator and Network Engineer replied 7 months ago

Have you had any luck trying these steps? Do let me know if I can still be of assistance - or if we've managed to resolve your issue using my suggestions above.

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I'm unable to connect to wifi. I don't have WiFi in my
I don't have WiFi in my house.. I have to enter a user name and password ***** access it … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I can't connect to WiFi and can't remember my password. I
I can't connect to WiFi and can't remember my password … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I need to find the password for my WiFi connection. I never
I need to find the password ***** my WiFi connection. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Its my cisco router (?) i have earthlink internet/wi fi and
Hi, its my cisco router (?) i have earthlink internet/wi fi and i forgot the password! While trying to acess the retrieve/reset passwrd app i somehow disabled the wifi ... i still have plug in interne… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have forgotton my router password, never, yes, im trying
im trying to connect a TV box and need the password… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I'm trying to set up my laptop and was asked to set up a new
I'm trying to set up my laptop and was asked to set up a new password. Then it said I'm not hooked up to WiFi and I'm stuck with. Othing happening. The change password ***** is stuck on. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I forgot my wifi password and need to retrieve it. Ive never
i forgot my wifi password ***** need to retrieve it … read more
Sean_A_M
Sean_A_M
Network Technician/administrator
Associate Degree
43 satisfied customers
Forgot my router password, years ago, usually use the blue
years ago, usually use the blue link to connect new devices, however I have a new device and this is not an option. I have a cisco 2500 router … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I lost my password ***** my cisco e2500. I still have access
I lost my password ***** my cisco e2500. I still have access to it through my present computer because it logs in automatically. However, I want to add a smart tv to it, but don't know the password … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
What is the cisco connect password???? Every time I try to
What is the cisco connect password???? Every time I try to go to the internet on my Samsung Galaxy S4, Cisco Connect guest access pops up instead of internet. Help!… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
My iPhone asks me to connect to Cisco with a password XXXXX
My iPhone asks me to connect to Cisco with a password XXXXX I can get on the internet. I have never done this even though I have used the Cisco router with my lap top for years. WHat do I do?… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a Samsung smart tv 6100 Im getting a message that
I have a Samsung smart tv 6100 I'm getting a message that the network is not connected. When I try the setup, the program recognizes the wireless network and when it checks the connection, it fails. I… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I just got wifi on my computer. I want to have wifi on my
I just got wifi on my computer. I want to have wifi on my phone too. Can you explaine how this would work ? My phone keeps asking for a password XXXXX Cisco connect. I have to go to town to use phone … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
The only wi-fi network I can get on with my Kindle is Napa
The only wi-fi network I can get on with my Kindle is Napa Valley. I do not have a password XXXXX get on. Instructions say to go to Cisco Connect to get the pass word. Please help. Carol from Chicago… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
I have an E2000. I can ususally have my Iphone, IPad and Dell
I have an E2000. I can ususally have my Iphone, IPad and Dell laptop connected to it (WiFi) as a "guest". However every now and then (like today), while my wireless devices show that they are connecte… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have forgotten my password. Probably you have never heard
I have forgotten my password. Probably you have never heard this before from anyone (ha) Can you help me… read more
Computer Expert
Computer Expert
Network Engineer
Bachelor's Degree
955 satisfied customers
I have a samsung captivate with ATT service. I am in a poor
I have a samsung captivate with ATT service. I am in a poor data service area where ATT is still putting up 3G towers. I decided to buy a router to help with downloading data. I purchased a Cisco Link… read more
amak808
amak808
Infrastructure Analyst
32 satisfied customers
My cisco 20313 router is working fine. My desktop is connected
My cisco 20313 router is working fine. My desktop is connected to the internet via a DSL att broadband. My son's laptop has been configured to be a part of a homegroup. However, it will not connect. I… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x