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Nothing with my computor, I have forgotten my google

Customer Question
Nothing with my computor...

Nothing with my computor, I have forgotten my google password ***** when I have tried to recover my account it wont let me. I am Pamelasusan1950 and I have no intention of using another

Technician's Assistant: What exactly are you having trouble accessing?

I wish to to utilise my phone and I cant because stupid google wont let me and I am getting very frustrated .

Technician's Assistant: Does your network appear in the Wi-Fi list on your phone?

I suppose so,

Technician's Assistant: Are other devices (computer, tablet, etc.) connecting to the router?

Yes I am on the computor now and we are connected to WIFI and I can do messenger and yahoo on my phone

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I have a samsung A5 it was supposed to be easy to use. HaHa

Submitted: 6 months ago.Category: Networking
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Answered in 43 minutes by:
12/26/2017
Network Technician: Jins M. N., System Administrator replied 6 months ago
Jins M. N.
Jins M. N., System Administrator
Category: Networking
Satisfied Customers: 3,078
Experience: Ten plus years of working experience in the field of computers and networks. Familiar with windows and Linux networking.
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Can I remote onto your computer and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.

Regards
Jins

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