Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

It is not lightning up when I hit the reset button. Att.

Customer Question
It is not lightning...

It is not lightning up when I hit the reset button

Technician's Assistant: Who makes your router?

Att

Technician's Assistant: What have you tried so far?

Just trying to reset it do I have to connect to the app first

Technician's Assistant: Which software or app can I help with?

I’m not sure, does the light in the door bell come on before I connect it to my WiFi?

Submitted: 6 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 8 hours by:
12/25/2017
Network Technician: arsufi, Computer Hardware Engineer replied 6 months ago
arsufi
arsufi, Computer Hardware Engineer
Category: Networking
Satisfied Customers: 1,769
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

Ask Your Own Networking Question
Network Technician: arsufi, Computer Hardware Engineer replied 6 months ago

May i know why you are resetting the router?

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
My Ring has been slow to respond. I use a netgearEX6100 for
my Ring has been slow to respond. I use a netgearEX6100 for about 1 1/2 yrs. I cant get it function and I don't have the book. only the two lights on the lower front will come on greenive hit the side… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Echo not connecting to WiFi. I have pushed the setup button
Echo not connecting to WiFi. I have pushed the setup button at the bottom, but in only restarts and does not connect to WiFi. … read more
Fran
Fran
IT Consultant
Associate Degree
203 satisfied customers
My iPad internet is impossibly slow I can't get websites to
My iPad internet is impossibly slow I can't get websites to load … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
IPad will not connect w wifi. I checked wifi, it is on.
iPad will not connect w wifi. I checked wifi, it is on … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I forgot my password for my cisco_962A4AFB. I never did.
I'm trying to connect to this WiFi a iRobot and it will not let me connect to my att network so it shows me a Cisco router but I don't know the password.… read more
Jeremy K
Jeremy K
Lecturer (Assistant Professor)
PhD
29 satisfied customers
I'm trying to get my camera hooked up. I get to the point
I'm trying to get my camera hooked up. I get to the point where I have a red light on and a flashing blue light, but no light ever goes green. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have never had a problem connecting to my Apple wireless
I have never had a problem connecting to my Apple wireless router. Recently, I cannot connect even though it is on and the light is green. All is working well when I connect an Ethernet cable. when I … read more
Jon
Jon
Bachelors Degree
698 satisfied customers
I have a canon 3500 series printer/scanner that is set up
I have a canon 3500 series printer/scanner that is set up for wireless operation. Have two computers that are setup to print on it. a couple of weeks ago we began to have connection problems. message … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
Im connected to wifi. When i go to register printer via
Im connected to wifi. When i go to register printer via router, the alarm light comes on. And the power button flashes green. I reset my printer but that still wont let me connect wireless it always r… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a belkin light switch and switch. I changed my router
I have a belkin light switch and switch. I changed my router and now cannot connect to my Wemo APP. Cannot get the belkin wifi on my phone… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I received a new modem from AT&T. When I hooked it up and
I received a new modem from AT&T. When I hooked it up and tuned in on Netflix was not one of the icons. Can you help… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
my t30 thinkpad does not always see and does not connect to
my t30 thinkpad does not always see and does not connect to my att wifi network . It sees other networks in the area , just not mine . This started after a fresh xp pro install and an upgraded router … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
i changed my internet carrier and my router quit working i
i changed my internet carrier and my router quit working i have a netgear wireless-G Router WGR614 v9 im useing att as my carrier how do i fix my problem… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
lightning took out the modem. it was replaced and I now have
lightning took out the modem. it was replaced and I now have internet, but cannot get my E1000 wireless router to work. can you advise? thanks. XXXXX… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I need help - a couple months ago I bought an Iphone 3 through
I need help - a couple months ago I bought an Iphone 3 through ATT, my phone carrier. I am supposed to have unlimited data when I am at home close to my WiFi network. I have been playing games on the … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I have an old Lynksys E1000 wireless router. We had a power
I have an old Lynksys E1000 wireless router. We had a power surge (lightning) and I lost my connectivity. When I try to reset the router, the LED lights flash, but the power LED does not come on at al… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have a WIFI in my house (actually it is AT&Ts MIFI). My desktop
I have a WIFI in my house (actually it is AT&Ts MIFI). My desktop computer, which is about 8 years old and running XP Service Pack 3, does not have wireless so I purchase a Belkin Wireless USB adapter… read more
Claws224
Claws224
IEEE Network Engineer
1,256 satisfied customers
When the ethernet cable in connected directly from my Mac to
When the ethernet cable in connected directly from my Mac to Motorola modem, the internet works. When I connect the ethernet from the modem to my Linksys router, however, my AirPort shows me as connec… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x