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Panasonic no longer recognizes my wireless router, xfinity,

Customer Question
Panasonic no longer recognizes...

Panasonic no longer recognizes my wireless router

Technician's Assistant: Who makes your router?

Xfinity

Technician's Assistant: What have you tried so far?

Technicolor

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Panasonic recognizes router up till about 2 months ago. It some times recognizes but can not connect

Submitted: 6 months ago.Category: Networking
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Answered in 9 hours by:
12/25/2017
Network Technician: arsufi, Computer Hardware Engineer replied 6 months ago
arsufi
arsufi, Computer Hardware Engineer
Category: Networking
Satisfied Customers: 1,769
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

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Network Technician: arsufi, Computer Hardware Engineer replied 6 months ago

May i know what device you are using to connect to the wireless network?

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Customer reply replied 6 months ago
How about answering my question
Network Technician: arsufi, Computer Hardware Engineer replied 6 months ago

Thanks for replying...

I am trying to analyze issue. But you haven't mentioned Panasonic device which is having trouble with..

Is it a computer/printer/other devices and what is its model?

awaiting reply

Thank You

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Customer reply replied 6 months ago
TV as mentioned earlier
Network Technician: arsufi, Computer Hardware Engineer replied 6 months ago

May i have the model no of your TV?

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