Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I am trying to have sound on my panasonic viera tv, while…

Customer Question
I am trying to...

I am trying to have sound on my panasonic viera tv, while connected to my hp laptop using an HDMI cable; the video is fine but no sound; the hp laptop does not recognise the connected device (panasonic tv) so i am manually adding the device (tv); however the lap top is asking for the tv's passcode, where / how do i get it?

Technician's Assistant: When did you last change your Wi-Fi password?

I have not changed it...

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Yes, both laptop and tv are connected to the Wi-Fi network, but apparently not to each other

Submitted: 6 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 6 hours by:
12/24/2017
Network Technician: Pete, Networking Engineer replied 6 months ago
Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 20,366
Experience: CISCO Certified Networking Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Networking Question
Network Technician: Pete, Networking Engineer replied 6 months ago

You will need to turn on the HDMI external sound on the laptop.

Go to the sound settings to choose which sound output you want to use (e.g. HDMI/TV)

Let me know if you need remote assistance with this.

--------------------

Happy Holidays!

Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

You can always reply back after rating me if you need any further assistance at all.

Pete.

--------------------

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 20,366
20,366 Satisfied Customers
Experience: CISCO Certified Networking Engineer

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I do not have Wi fi .i connected the Apple TV to my tv and
I do not have Wi fi .i connected the Apple TV to my tv and try to connect my iPad to it through mirroring or air but can't get image on tv … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
What do I have to do to display photos from my Mac Photo
What do I have to do to display photos from my Mac Photo program on my television set. I believe that I have the correct mac connection cable, but I still can't get a display. Do I have to reset my Ma… read more
Sheri
Sheri
Bachelor\u0027s Degree
588 satisfied customers
I need to change the network setting on my Panasonic Viera.
I need to change the network setting on my Panasonic Viera. How do I enter a dollar sign? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My Panasonic viera cannot play videos from my PC anymore. It
Hi My Panasonic viera cannot play videos from my PC anymore. It finds the server, the playlist and opens the video but it stops after a few seconds The same video can be played on our other TV without… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
How do we fix a non functioning wireless adaptor in my
how do we fix a non functioning wireless adaptor in my Panasonic viera TC-l42E50. When I try to connect through wireless it fails and say can't "acquire IP address from router" and " home network is a… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I have a Panasonic DMR-PWT530 Blu-Ray Disc PlayerHDD
Hi I have a Panasonic DMR-PWT530 Blu-Ray Disc PlayerHDD /Recorder . I have connected a wi-fi broadband internet to this set top. Now my HDTV (insense ) model has access to various channels via interne… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I am trying to link a router by cable through Devolo sockets
I am trying to link a router by cable through Devolo sockets (ie.via my house electrical wiring) to a Panasonic TV to provide an internet/broadband connection to the TV. On the TV I have checked the I… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have a Panasonic 65 inch plasma tv with 3D. I also have
I have a Panasonic 65 inch plasma tv with 3D. I also have a dy wl-10 wifi adapter. I plugged it into the usb port of the tv. The first time I did this and program came up and allowed me to choose my w… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
TV keeps showing no signal. I have rebooted everything. TV
TV keeps showing no signal. I have rebooted everything. TV is new as of two days ago. Apple TV was working fine up until a couple hours ago. Rebooted wireless router. Computers working fine. An apple … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
need to input the plus sign for wifipassword XXXXX my remote
how do i type the plus sign for my wifi password XXXXX my panasonic viera remote? I also need to input the "+" sign.… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
What do I need to connect my Viera TH-L32S25A to the internet?
What do I need to connect my Viera TH-L32S25A to the internet? I have a DLink DSL-2730B 4-port ethernet router.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Panasonic P50st50 Viera Smart TV error msg: "DLNA server not
Panasonic P50st50 Viera Smart TV error msg: "DLNA server not found." The TV is unable to find the DLNA server, but can connect to the internet via their proprietary Viera Connect and Netflix or Hulu P… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
Hello, I have a Dell Studio Hybrid that I am trying to connect
Hello, I have a Dell Studio Hybrid that I am trying to connect to my TV. It's a Panasonic Viera P55VT30, a newer model, pretty high-end tv. I have verified the hdmi cord and computer work fine at work… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I have connected my Panasonic HDTV (TX-L37G10B) to my computer
I have connected my Panasonic HDTV (TX-L37G10B) to my computer network router (Netgear WNR2000 v2) using an Ethernet cable. I selected "PC" on the TV setting using the remote and went through the proc… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
What product do I need to connect my Panasonic TC-L37E5 Smart
What product do I need to connect my Panasonic TC-L37E5 Smart Viera TV to my wireless laptop and desktop computer network. I bought an HDMI cable and connected the laptop to the TV but that didn't wor… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I have a PTV2000 and am having trouble getting to work. I have
I have a PTV2000 and am having trouble getting to work. I have installed the unit according to directions that came with the unit. The problem is, it will not sync with picture or audio.… read more
John Iacono
John Iacono
Managing network engineer
Bachelor
265 satisfied customers
how do I connect my Router , wirelessly, to a Panasonic Viera
how do I connect my Router , wirelessly, to a Panasonic Viera TX-L42E3O8 TV. the TV is fitted with a Wireless LAN Adaptor on a 1 metre long cable. I have followed the manual instructions and gotten so… read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
472 satisfied customers
I am trying to connect my Acer laptop (Aspire 4810TZ) to my
I am trying to connect my Acer laptop (Aspire 4810TZ) to my Panasonic TV via an HDMI cable and the HDMI connections on both devices but they don't seem to be communicating? Have tried manipulating the… read more
DANIEL A
DANIEL A
Bachelor\u0027s Degree
10 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x