Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My computer is no longer talking to me printer. Printer

Customer Question
My computer is no...

My computer is no longer talking to me printer. Printer seems to be working fine for copies.

Technician's Assistant: What's the brand and model of your printer?

Cannon Pixma MG 5420

Technician's Assistant: How long has this been going on with your Pixma?

. Changed to a local wireless internet service when completed in my area and believe it started then

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Just recently when AOL went to "Shield"

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Don't think so

Submitted: 6 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 3 minutes by:
12/23/2017
Network Technician: Cody, Senior Systems Administrator replied 6 months ago
Cody
Cody, Senior Systems Administrator
Category: Networking
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Networking Question
Network Technician: Cody, Senior Systems Administrator replied 6 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
My computer is connected just fine to internet, the problem
my computer is connected just fine to internet, the problem is I have a wireless cannon printer that needs to be connected to my new internet provider … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
My computer seems to connect to my wifi but it won't
my computer seems to connect to my wifi but it won't identify the network (wired or wireless) and won't connect to the internet. … read more
Cody
Cody
Senior Systems Administrator
3,889 satisfied customers
I just added an xfinity wireless modem to our home. Yesterday
I just added an xfinity wireless modem to our home. Yesterday all computers running fine. Today my desktop does not "see" any wireless options and asks for an ethernet cable instead. Ive contact comca… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I have a Windows Peer to Peer network and Id like to connect
I have a Windows Peer to Peer network and I'd like to connect my MacBook to it. Occasionally the Macbook will see the files on the one Windows machine we refer to as "the server" [again - peer to peer… read more
LKT
LKT
Bachelor\u0027s Degree
228 satisfied customers
Invalid IP address message when trying to use internet, no
invalid IP address message when trying to use internet, no connectivity, on a windows 7, connected hard wire, modem and internet service provider confirm they are working, was working yesterday but no… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I recently had some problems with the internet wiring coming
I recently had some problems with the internet wiring coming into my house. Ever since having my service provider out to repair the wiring, my wireless printer no longer connects to my wireless networ… read more
Magic C.
Magic C.
Commercial Network Support Engineer
Associate Degree
496 satisfied customers
I have a Cannon PIXMA 860MX printer. It is cable connected
I have a Cannon PIXMA 860MX printer. It is cable connected to our desktop and prior to changing internet services was wirelessly connected to my laptop. I have a new Qwest integrated modem and wireles… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
I AM REPLACING A lINKSYS ROUTER WITH A NEW NETGEAR N600 WIRELESS
I AM REPLACING A lINKSYS ROUTER WITH A NEW NETGEAR N600 WIRELESS DUAL BAND ROUTER AND I CANNOT GET IT TO WORK.MY WIRELESS PC IS WORKING FINE ON THE NEW ROUTER.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have two computers and recently had an internet provider
I have two computers and recently had an internet provider install a dish and router inside my home. Both lap top and desktop were connected. The other night I plugged in my cell phone to the laptop t… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
My netgear router appears to have quit. Ibought a newcomputer
My netgear router appears to have quit. Ibought a newcomputer and when I tried to connect it the password XXXXX not get accepted and now the blue internet light does not come on!!… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a Linksys Etherfast Cable/DSL Router and want to replace
I have a Linksys Etherfast Cable/DSL Router and want to replace it with a Wireless-G Broadbakd Rounter (Model # XXXXX vers6) I ran the software and it won't connect. Software continues to ask for a pa… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
This may be cool, or NOT! Bought a NG WNDR3700 Dual band
This may be cool, or NOT! Bought a NG WNDR3700 Dual band Wireless Router from Newegg Oct 2009, but just took it out of the box last week. Setup using CD went find, but the next day found that the inte… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
When I updated the software on my Netgear router WNDR 3300
When I updated the software on my Netgear router WNDR 3300 router last week the next day the link between by wireless router and the AOL modem was non existent. When I tried to reinstall the software … read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
Internet Connection Wireless network connection ....Normal
Internet Connection Wireless network connection ....Normal O.K. But Local Area Connection Says Cable Unplugged From time to time and can not Be Connected on internet Model VGN-CS320J Purchase on jan 2… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
Trying to install wireless broadband, go onto local area connection
Trying to install wireless broadband, go onto local area connection where it states network cable unplugged, go onto status and no new page appears please help… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
Im setting up a wireless printer. Need to know if my router,
I'm setting up a wireless printer. Need to know if my router, Model WRT54GS, supports WPS. If not, I need to know how to find SSID… read more
tekbabe
tekbabe
Technical Support Coordinator
Associate Degree
310 satisfied customers
Do I need to have AOL even though I have my own DSL and web
Do I need to have AOL even though I have my own DSL and web site with email. I never even use AOL, but have been paying for it for 7 years so far?… read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
1 satisfied customers
I have a canon imageclass 2220. Im having a hard time getting
I have a canon imageclass 2220. I'm having a hard time getting netspot to find the printer. I figure that something isn't loaded right or input error when trying to network it.… read more
AFFalcon
AFFalcon
Network Engineer
Bachelor\u0027s Degree
87 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x