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My iphone wont get email and internet not working. It is…

Customer Question
My iphone wont get...

My iphone wont get email and internet not working

Technician's Assistant: Does your network appear in the Wi-Fi list on your iPhone?

Yes. it is connected

Technician's Assistant: Which lights are solid and which are blinking on your router?

One is blinking. my husband has good signal ion Samsungand I do

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Would it help to reset the router?

Submitted: 7 months ago.Category: Networking
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Answered in 4 hours by:
12/22/2017
Network Technician: Pete, Networking Engineer replied 7 months ago
Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 20,387
Experience: CISCO Certified Networking Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Network Technician: Pete, Networking Engineer replied 7 months ago

Yes, there may be a glitch with the router - try restarting it and see if that helps.

Also try restarting the iPhone.

If it still won't connect to your router, try connecting to a different wifi network and let me know if it works ok there.

--------------------

Happy Holidays!

Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

You can always reply back after rating me if you need any further assistance at all.

Pete.

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