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I have forgotten my password for y WiFi. I thim n it was…

Customer Question
I have forgotten my...

I have forgotten my password ***** y WiFi

Technician's Assistant: When did you last change your Wi-Fi password?

I thim n it was charged a year ago

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

I think so but I have lost all the information

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I am a novice and can not remember my password *****

Submitted: 8 months ago.Category: Networking
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Answered in 1 minute by:
12/19/2017
Network Technician: Josh, Helpdesk replied 8 months ago
Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 22,237
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

What is the make/model of your router?

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Customer reply replied 7 months ago
I don't k now It was provided by AT&T
Customer reply replied 7 months ago
would I retain all my current information on my cell phone?
Customer reply replied 7 months ago
What happens to my Current information on my phone
Network Technician: Josh, Helpdesk replied 7 months ago

Yes, you keep all of your information on your phone when you switch to a new Wi-Fi network.

What is the make/model of the router?

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