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We bought a new modem that just has ethernet connections. In
We bought a new modem that just has ethernet connections. In order for the phone service to work do I need a modem with a phone connection or can I use an ethernet to phone cable? … read more
Fran
Fran
IT Consultant
Associate Degree
217 satisfied customers
We moved into our current home about a year ago. We have
We moved into our current home about a year ago. We have been a Mediacom customer for one year. When the technician came to set it up in our home, we requested CAT5 hook up because of the large size o… read more
Sean_A_M
Sean_A_M
Network Technician/administrator
Associate Degree
43 satisfied customers
I have a modem router combined unit. The modem works but the
I have a modem router combined unit. The modem works but the router does not. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I have a Netgear AC 1750 wifi cable modem router. I
I have a Netgear AC 1750 wifi cable modem router. I purchased it 2 years ago. In the last week I've been losing my internet connection. In the last few days it happens a couple times a day. The only w… read more
Joe AV
Joe AV
48 satisfied customers
I purchased a NetgearAC1900 DST router and a Netgear modem.
Hi, I purchased a NetgearAC1900 DST router and a Netgear modem. I geek came to my home and after 1.5 hours he could not get the modem working. Router works fine. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
We currenly switched from AT&T to Time warner cable.
hello. we currenly switched from AT&T to Time warner cable. we seem to be having a problem with our modem rebooting itself once a day. sometimes 10 minutes, sometimes an hour. I didn't have this probl… read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
Just had ATT install Uverse and tested, only wireless works
Just had ATT install Uverse and tested, only wireless works but not by hard wire through router. ATT tech saying it might be because the internet line is distributed by router. Do I have to set up som… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I bought a Netgear N600 dual band wireless router a few months
I bought a Netgear N600 dual band wireless router a few months ago and connected it to my cable modem (Terayon TJ715) and everything worked well until a couple of weeks ago. Then I would lose internet… read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
Network connection not stable. Have contact provider, Comcast,
Network connection not stable. Have contact provider, Comcast, and connection is solid. Is it possible the cord from your router to Comcast's box needs replacing? Your help would be appreciated. Jan… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Yes I have contacted you before and you have helped. However
It involves my NetGear router N600 Wireless router. I have a AT&T Westell modem (black). I can connect directly form each of my desktop computers to the internet thru the modem. Then when I follow my … read more
Magic C.
Magic C.
Commercial Network Support Engineer
Associate Degree
496 satisfied customers
I had an interruption in internet access through Comcast.
I had an interruption in internet access through Comcast. Comcast tech support got me back on line, but only by bypassing my Netgear N300 Wireless Router (WNR 2000), e.g. pulling the internet cable (l… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I cant obtain an internet connection. I spoke with my local
I can't obtain an internet connection. I spoke with my local cable company, they confirmed the modem is working and I was able to connect to the internet when I bypass the Netgear Wireless Router and … read more
Networking101
Networking101
Network/Security Administrator
Bachelor's Degree
422 satisfied customers
Hi, I have a 4 year old netgear WGT625 V3 router. It
Hi, I have a 4 year old netgear WGT625 V3 router. It has been working fine until yesterday. I have two Dell computers and also a vontage phone line that I am running thru the router. My internet carri… read more
DavidM
DavidM
Network Administrator
Vocational, Technical or Trade Scho
66 satisfied customers
About a week ago all three of our laptops started having trouble
About a week ago all three of our laptops started having trouble accessing the Internet. First thing I did (about 4 or 5 times) was re-boot both the modem and my Netgear WGR614. For about 10 - 15 minu… read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
472 satisfied customers
Our internet service is continually off and on during a typical
Our internet service is continually off and on during a typical day. I have a netgear router range max duo wireless-N router WNDR 3300 that I purchased about 6 months ago. I just replaced our cable mo… read more
Andy Kalita
Andy Kalita
Clearing Systems Analyst
Vocational, Technical or Trade Scho
910 satisfied customers
I installed a netgear router several years ago. My daughter
I installed a netgear router several years ago. My daughter got a new laptop for Christmas and want to acess the internet via my router. None of us recall the security password XXXXX created for the n… read more
Network Bill
Network Bill
Bachelor's Degree
1,069 satisfied customers
i just bought a compaq noteboook and am having the same issues
i just bought a compaq noteboook and am having the same issues connecting to web. on numerous times i get a screen that states casn not connect to web page, after several tries i my connect. this has … read more
Ryan H.
Ryan H.
IT Technician, Application Developer
High School or GED
1,985 satisfied customers
We have just aquired a laptop we have the netgear equipment
We have just aquired a laptop we have the netgear equipment from our old computer but as it was 5 years ago we purchased it we no longer have the instructions and it was set up by our son who now live… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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