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I just bought an adapter to hook it up to my tv. I follow…

Customer Question
I just bought...

I just bought an adapter to hook it up to my tv. I follow the instruction to set the adapter, once is finish I hook it up to the tv but nothing happens

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Misubushi

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No i go to the tv menu follow the instructions to hook up to network but nothing

Technician's Assistant: How long has this been an issue with your Mitsubishi? What happened right before this?

Is the first time trying the adapter. never used it before until now

Submitted: 8 months ago.Category: Networking
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Answered in 5 hours by:
12/18/2017
Network Technician: Pete, Networking Engineer replied 8 months ago
Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 20,645
Experience: CISCO Certified Networking Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Network Technician: Pete, Networking Engineer replied 8 months ago

What are you trying to connect to the TV?

What adapter are you using?

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Network Technician: Pete, Networking Engineer replied 8 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Customer reply replied 8 months ago
I am trying to connect a Wi-Fi dungle to the tv
Network Technician: Pete, Networking Engineer replied 8 months ago

What is the make and model number of the adapter dongle that you are using?

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Network Technician: Pete, Networking Engineer replied 8 months ago

What is the model number of your Mitsubishi TV?

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Customer reply replied 8 months ago
Dongle linksys ac1200 model wusb6300.
The t.v. is Mitsubishi 3D DLP Home cinema 742 series
Network Technician: Pete, Networking Engineer replied 8 months ago

That dongle should work ok on your TV.

When you follow the setup steps, does it complete successfully?

Does the dongle connect to your home wifi network ok?

What are you trying to access with the dongle?

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