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Installed new Windows Home OS on my acer aspire one laptop…

Customer Question
Installed new Windows Home...

Installed new Windows Home OS on my acer aspire one laptop and now in device drivers I cannot see wifi wireless adapter I have been online at acer site and downloaded all wireless adapter software but don't know which one to install

Technician's Assistant: Does your network appear in the Wi-Fi list on your Aspire?

I can search internet with direct connection

Technician's Assistant: Which lights are solid and which are blinking on your router?

I have xfinity box

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Xfinity modem

Submitted: 7 months ago.Category: Networking
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Answered in 2 minutes by:
12/17/2017
Network Technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Networking
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Network Technician: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Help via Email or Text Message. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Network Technician: Cody, Senior Systems Administrator replied 7 months ago

you should see remote assistance on your side

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Customer reply replied 7 months ago
I have decided to request a refund please and not follow through with the answer to my question
Network Technician: Cody, Senior Systems Administrator replied 7 months ago

ok

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Customer reply replied 7 months ago
How do I request my cancelation
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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