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I have lost files and can no longer access the Internet even…

Customer Question
I have lost files and...
I have lost files and can no longer access the Internet even though it shows a network connection.
Submitted: 8 months ago.Category: Networking
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Answered in 7 hours by:
12/17/2017
Network Technician: Pete, Networking Engineer replied 8 months ago
Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 20,608
Experience: CISCO Certified Networking Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Network Technician: Pete, Networking Engineer replied 8 months ago

Have you tried restarting the Macbook and all network devices, including your modem/router, etc?

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