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Need password for wifi router, It was never clear and has…

Customer Question
Need password ***** wifi...

Need password ***** wifi router

Technician's Assistant: When did you last change your Wi-Fi password?

It was never clear and has since been lost.

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Yes, but trying to connect a bluetooth device. Amazon Echo Dot.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I have serial # and nothing else I need, thank you

Submitted: 7 months ago.Category: Networking
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Answered in 1 minute by:
12/16/2017
Network Technician: Byron, PC Support Tech replied 7 months ago
Byron
Byron, PC Support Tech
Category: Networking
Satisfied Customers: 3,347
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Do you currently have a computer that is connected wireless?

Your password ***** be recovered from such a machine.

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Customer reply replied 7 months ago
computer is connected wireless.
Network Technician: Byron, PC Support Tech replied 7 months ago

Thanks. If your computer is connected to Wi-fi and is running either Windows 7, 8 or 10

Here are the steps to get

your network security key/wi-fi password ***** a Windows

computer that is already connected to your wireless network.

On your keyboard, hold down the Windows logo key to the left of the spacebar

and press R.

The Run box will open.

In the text area type: ncpa.cpl and click OK

The Network Connections window will open.

Right-click on your Wi-Fi icon (the one with the green bars)

and select Status.

Click the Wireless Properties box.

Click the Security tab at the top.

Put a checkmark in the Show Characters box.

What you see to the right of Network Security Key is your wireless password.

It is case sensitive and must be entered exactly as you see it on your screen.

Let me know the result please.

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Customer reply replied 7 months ago
You mean I have to pay $39 to get the answer? If so forget it. Why isn't the password ***** the router?
Network Technician: Byron, PC Support Tech replied 7 months ago

You don't have to pay $39. That's an optional service and you don't have to accept it.

Please carry out my instructions above to get your Wi-Fi password.

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Network Technician: Byron, PC Support Tech replied 7 months ago

Hi. Following my instructions, were you able to recover your wi-fi password.

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