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Set up a new Netgear wifi router yesterday and I cannot

Customer Question
Set up a new...

Set up a new Netgear wifi router yesterday and I cannot connect my cell phone

Technician's Assistant: Are you able to connect using an ethernet cable?

Yes

Technician's Assistant: Which lights are colored and/or blinking on your router?

Mo blinking. all lights are stable

Submitted: 2 months ago.Category: Networking
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Answered in 5 minutes by:
12/15/2017
Network Technician: Richard, Network Specialist replied 2 months ago
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 42,248
Experience: 20 years consulting in the IT industry with Networking
Verified

Thanks for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to connect the cell phone to the router?

And what is the make and model of the cell phone?

Please let me know

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Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
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